POSITION DESCRIPTION:

Job description

POSITION DESCRIPTION:

Job Description:

• Provide technical support to technical service team;

• Solve technical problem at customer’s site;

• Act as contact person for technical service issues between factory and field;

• Develop training presentation for technical training;

• Conduct technical training to Electrolux technical team and service agents’ technical team;

• Translate technical service documentation into Chinese

• Solve critical customer complaint;

COMPANY DESCRIPTION
Electrolux is a global leader in home appliances, based on deep consumer insight and developed in close collaboration with professional users. We offer thoughtfully designed, innovative and sustainable solutions for households and businesses, with products such as refrigerators, dishwashers, washing machines, cookers, vacuum cleaners, air conditioners and small domestic appliances. Under esteemed brands including Electrolux, AEG, Zanussi, Frigidaire and Electrolux Grand Cuisine, the Group sells more than 50 million products to customers in more than 150 countries every year. In 2014, Electrolux had sales of SEK 112 billion and about 60,000 employees. Electrolux has been doing business since 1919. The headquarters are located in Stockholm, Sweden, and the Electrolux share ELUXb is listed on Nasdaq OMX Stockholm.

Desired profile

POSITION REQUIREMENTS:

Job Requirement:

· 
College education or above,mechanicalor electric related major;

· 
Good communication and interpersonal skill.

· 
Good presentation skills

· 
Technical oriented, willing to learn

· 
CET 4 or above, good English communication skills

· 
Good computer skills, familiar with Microsoft office software.