Professional Customer Support - Mandarin Speaker

Job description

·  Job Description:

·  To provide support to end users on their mobile and desktop platforms
·  Monitor queues for ticket misroutes, unresolved, or those requiring deep investigations
·  Assist team with other duties required to maintain the call center operates smoothly
·  Role required to support China, Taiwan and Hong Kong Market.
·  Mandarin / Cantonese Speaking (to liaise with the Mandarin / Cantonese speaking associates)