Assistant Service Delivery Coordinator (51007112)

Description de l'offre

  Job Description:

Summary

Supports delivery of company products and services according to established procedures.

Essential Job Functions

·  Supports routine activities of a functional area or of department account leads to ensure that business solution objectives are met.
·  Assists in performing administrative responsibilities such as entering information into databases and producing simple statistical reports and presentations.
·  Enters information of account specific service problems and handles prioritized work requests.
·  Assisits in conducting product inspections to ensure established quality guidelines are adhered to.
·  Gathers and enters quality assurance information in accordance with established procedures to ensure quality client service.
·  Develops and applies knowledge to support efficient procedures of laid down software development standards, policies and procedures or best practices.

Basic Qualifications

·  High school diploma or G.E.D.
·  Zero or more years of administrative experience

Other Qualifications

·  Basic analytical and problem solving skills
·  Interpersonal skills to interact with customers and team members
·  Basic organization and time management skills
·  Basic communication skills
·  Ability to work in a team environment

Work Environment

·  Office environment