Account Mgr 2, Inside Sales

Job description

Role Overview ：
Sells Dell's products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience.

Role Responsibilities:
· Responsible to drive inbound and outbound calls, to focus on maintaining and expanding business relationships/market share with existing and new customers.
· Functions as the overall account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable) and both strategy and execution.
· Works persistently to gain new accounts and/or identify opportunities in account territory.
· Involvement in outside sales lead with Inside Sales support.
· Effectively articulates the value proposition associated with Dell's products and services.
· Recommends business solutions considering customer needs and Dell interests.
· Builds relationships with customers based on knowledge of Dell's technology, products, services.
· Stays abreast of current industry trends and how Dell's customers are being impacted to help solve specific market challenges in targeted industries.
· Leverages cross-functional resources to achieve results/meet customer needs.

Desired profile

Qualifications:
·  2+ years of relevant experience in account sales. College degree or above.
·  Basic knowledge of IT industry and products.
·  Ability to create/execute an action plan to make unsolicited contact with targeted people to capture interest for further discussion.
·  Proactive. Ability to establish and accelerate forward motion toward desired sales objective.
·  Good in English reading and writing.

Preferences:
·  Selling experience in IT industry
·  Call center sales experience

Dell offers:
·  Opportunity to work with a strong brand at one of the world's largest IT solutions providers
·  Dynamic, challenging, international work environment
·  Exciting internal career opportunities
·  Competitive compensation
·  An individual professional development plan
·  Formal and informal training

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