Account Mgr 2, Inside Sales
Xiamen, China Sales
Job description
Role Overview :
Sells Dell's products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience.
Role Responsibilities:
· Responsible to drive inbound and outbound calls, to focus on maintaining and expanding business relationships/market share with existing and new customers.
· Functions as the overall account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable) and both strategy and execution.
· Works persistently to gain new accounts and/or identify opportunities in account territory.
· Involvement in outside sales lead with Inside Sales support.
· Effectively articulates the value proposition associated with Dell's products and services.
· Recommends business solutions considering customer needs and Dell interests.
· Builds relationships with customers based on knowledge of Dell's technology, products, services.
· Stays abreast of current industry trends and how Dell's customers are being impacted to help solve specific market challenges in targeted industries.
· Leverages cross-functional resources to achieve results/meet customer needs.
Desired profile
Qualifications:
· 2+ years of relevant experience in account sales. College degree or above.
· Basic knowledge of IT industry and products.
· Ability to create/execute an action plan to make unsolicited contact with targeted people to capture interest for further discussion.
· Proactive. Ability to establish and accelerate forward motion toward desired sales objective.
· Good in English reading and writing.
Preferences:
· Selling experience in IT industry
· Call center sales experience
Dell offers:
· Opportunity to work with a strong brand at one of the world's largest IT solutions providers
· Dynamic, challenging, international work environment
· Exciting internal career opportunities
· Competitive compensation
· An individual professional development plan
· Formal and informal training
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