Editions Site Operations Associate

Job description

ABOUT DELIVEROO

Deliveroo is on a mission to transform the way the world thinks about food delivery. It’s not a chicken chow mein and a night on the sofa anymore, it’s your favourite local restaurant, it’s a dinner party, a date.

We’re four years in, and along the way our team have taken hundreds of ideas from brainstorms to global rollouts, like Deliveroo Editions bespoke kitchens designed to host a locally curated selection of restaurants. Editions are our solution to ensuring that our customers have access to the best of the food scene, no matter where they live.

And that’s just what we’re like at Deliveroo, no compromise allowed and lots of food inspired challenges to get your teeth into. Out of the box thinking is actively encouraged and we move quickly to make great ideas happen. We’re energetic, fast-paced and blow off steam with free for all Friday lunches.

It’s a formula that’s working too we’re bringing great food to customers in 12 countries and over 200 cities.

 

ABOUT ROLE

You are friendly, great at problem solving and organised, as you will be working alongside a team of chefs, delivery riders, and influencing others. You are full of energy as the role has demanding hours, and can handle lots of data while multi-tasking.

You may have ideally worked with some experience in a restaurant or have helped set up and organised events or food festivals on the operations side. Ideally, you do well under pressure and can handle many tasks at once. We are a cool, trendy foodie/Tech business, operating on an international level. Ideally you will be trained to run operations on-site in a new project.

Even better if you have been involved with a start-up.

RESPONSIBILITIES

·  Physically demanding – You must ensure all delivery parcels are ready for pick-up from riders; coordinate with multiple kitchens; audit partner restaurant kitchens on hygiene
·  Good analytical – You must be comfortable with basic excel and be willing to trial Google Docs
·  Demanding hours and weekend shifts
·  Ensure all kitchens maintain health and hygiene standards
·  you will have to work with the On-site Manager to solve problems quickly and efficiently.
·  Identify causes of operational issues as well as symptoms, diagnose and cure
·  Monitoring operational performance of our restaurants
·  Potential to train new members

 

REQUIREMENTS

·  Experience with operations and dealing with people
·  Exceptional organisational skills and attention to detail
·  Experienced with Excel
·  Very analytical with great executional skills. Process driven, good with data
·  Ideally degree educated but focused on execution and “getting things done”
·  Ideally have 1-3 years’ restaurant operations or delivery company, perhaps even from the events world
·  Experience working for a start-up business desirable

 

BENEFITS 

·  Free food and LOTS of it.
·  Access to Deliveroo Plus (no delivery fee on all orders).
·  Subsidised gym membership.
·  An extremely fun team to work alongside!
·  Abundance of great online learning courses delivered by global universities.

 

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start ups around.