Escalation Engineer

Description de l'offre

At Criteo we face some of the most challenging, but interesting problems in the IT industry. We work at a scale of speed, performance and complexity that few others in the industry can compete with. Our data is not big it’s absolutely HUGE. We have about 40 petabytes in our Hadoop storage (more than 30 TB extra per day), we take less than 10ms to respond to an ad request and we deliver billions of ads per day.

To help us solve these challenges, Criteo is looking for the best of the best in terms of engineering talent within our cool and geeky environment!

At Criteo, we have one peculiar team within our Site Reliability Engineering (SRE) department: Escalation. This is our 'firemen' DevOps engineer team, which role is to secure our infrastructure and make sure it stays in line regarding business expectations.

 

Challenges of this role:



Being an Escalation Engineer at Criteo means that you are the R&D frontline, which is challenging on many aspects. You will have to:

·  Assess the importance of issues reported on Criteo infrastructure
·  Troubleshoot complex issues and coordinate cross-team efforts to mitigate them
·  Suggest and help implement best practices and measures so that incidents only happen once, and never again
·  Make technical decisions that have a direct impact on business and financial revenues
·  Ensure the continuity of the service with on-call responsibilities

 

What you could work on:

·  Handle a major failure on a datacenter over the week-end
·  Drive postmortems meetings and be a key player in non-recurrence plans
·  Innovate and find new ways to detect automatically the origin of incidents  

Strong candidates qualifications:

If we were to describe our ideal candidate for the job, he or she would have the following qualifications:

·  A strong liking for investigation
·  A sound knowledge of platforms at scale
·  Being a quick learner
·  Not afraid of changes
·  Great communication skills: be able to give the right level of information at the right time to the right person
·  Prior coding experience

Bonus points

·  Prior knowledge of advertising ecosystem
·  Experience in incident management
·  Experience with on-call shifts

So even if you do not tick all the boxes, but are up to the challenge, please drop us a line with your resume!

Criteo R&D Culture

·  Empowerment – We believe in hiring the best engineers in the industry and then letting them get on with what they do best – designing, coding and releasing state of the art software.
·  Mobility – In our Voyager program our engineers get to pick which team they want to work on for 2-4 weeks, boosting collaboration, networking and maybe even leading to switching teams.
·  Agility - We work in a fast pace environment where we build and release stuff frequently to deliver value soon and adapt to changes quickly.
·  Variety – We have many ways to get your code to production including our Hackathon, 10% projects, Voyager and more.
·  Multicultural – We have engineers from all over the world for you to interact and exchange ideas with.

Our culture keeps evolving, and you will be expected to contribute actively with new ideas to complement and enhance the existing programs that include frictionless internal mobility, 10% time, mentoring, technical talks, hackathons, conferences, etc.

Are you up to the challenge?

About Criteo [CRTO]

Criteo delivers personalized performance marketing at an extensive scale. Measuring return on post-click sales, Criteo makes ROI transparent and easy to measure. Criteo has over 2,200 employees in 31 offices across the Americas, Europe and Asia-Pacific, serves over 13,000 advertisers worldwide and maintains direct relationships with over 17,500 publishers.

The 580+ engineers@Criteoare building the next generation digital advertising technologies that allow us to manage billions of ad impressions every day. We're working in a very fast-paced release cycle and are adding new capabilities weekly and even daily.

A few figures:

·  15 datacenters (8 with computing capacity + 7 dedicated to network connectivity)  across US, EU, APAC
·  More than 15K servers, running a mix of Linux and Windows
·  One of the largest Hadoop clusters in Europe with close to  40PB of storage and 30.000 cores –
·  30B HTTP requests and close to 3B unique banners displayed per day
·  Close to 1M HTTP requests per second handled during peak times
·  40Gbps of bandwidth, half of it through peering exchanges

We recognize that engineering culture is key for building a world-class engineering organization. Our core values are getting stuff done, collaboration and respect, code quality, striving for excellence, and having fun at what we do.

Do you want to know more about life in the R&D?

Youtube:   R&D Criteo @ Europe

Our blog:  http://www.criteolabs.com

Twitter: @CriteoEng