Account Strategist

Job description

About Criteo [CRTO]:

Criteo (NASDAQ: CRTO) delivers personalized performance marketing at an extensive scale. Measuring return on post-click sales, Criteo makes ROI transparent and easy to measure. Criteo has over 2,000 employees in 31 offices across the Americas, EMEA and Asia-Pacific, serving 12,000 advertisers worldwide and with direct relationships with 17,000 publishers.

For more information, please visit http://www.criteo.com

About the role

Criteo is in search of an organized self-motivated Account Strategist, SEA to join our Account Strategy team in Singapore.
You will be working with advertisers from the contract to implementation as well as help with optimizing our ad campaigns for both Criteo and inventory partners while being responsible for managing, maintaining, and upselling post sale communications with our client partners. You will monitor and optimize existing campaigns to help with increasing our revenue and margins, along with cultivating a strong and productive relationship with clients.
You will also be responsible for providing administrative support for the Sales and Account Management team.

Responsibilities

·  Effectively manage relationships with top advertisers and agencies.
·  Drive regular client meetings in the advertiser's organization.
·  Ownership of the contact, event and deal information for all client data in the CRM tool.
·  Aggressively grow revenue and track retention of clients and/or agencies.
·  Optimize accounts toward improved account performance for the customer.
·  Sales support and activity reporting
·  Maintenance of data integrity with in house sales tools
·  Proactively identify and suggest new processes toward enhancing Criteo's service.
·  Encourage feedback from customers to further strengthen Criteo's products and services.

About Criteo APAC

In APAC we have offices in Tokyo, Osaka, Singapore, Seoul, Sydney, Gurgaon, Shanghai and Beijing.

We're innovative, passionate, fearless, creative, driven, and adaptable. Our core values are at the heart of who we are. We have a spontaneous and vibrant culture, and we truly believe in team spirit and collaboration.

Criteo is an equal opportunity employer.

Desired profile

Requirements

·  Four year BA/BS university degree.
·  At least 3 years proven experience in direct client relationships in online performance media (affiliate, emailing, search etc.)
·  Demonstrated track record of success in offering outstanding customer service and innovation leading to revenue growth and customer retention.
·  Ability to asses and resolve advertiser/agency issues encountered in the role and up-sell new products.
·  Strong analytical and Excel skills. Must be proficient in formulas, vlookups and modeling.
·  Experience in using Salesforce and JIRA
·  Strong interpersonal and communication skills.
·  Technical knowledge of site tagging, ad serving and ad ops would be an advantage.
·  Fluency in English (minimum TOEIC 800+) required. Fluency in an additional APAC langauge would be an advantage.