Retail Administrator (Fragrance & Beauty Products)

Job description

Job Purpose:   This position is responsible to provide clerical and administrative support to the boutique.

Vision :  The ultimate house of luxury defining style and creating desire now and forever.

Mission:  Dedicated to engage the consumer of today and tomorrow to the brand by providing unsurpassed service to all our clients (internal and external), maintaining high image standards in the boutiques at all times.

Key Responsibilities:

Daily Operations

·  Follow the requirements as indicated in the Standard Operational Procedures.
·  Provide on-boarding/staff transfer support by coordinating with different stakeholders
·  Follow-up on all communications correspondence between boutique and office.
·  Follow-up on uniform ordering and fitting arrangement.
·  Responsible for boutique expenditure record keeping.
·  Support and participate in boutique daily operations and other ad hoc activities.
·  Prepare reports for the Boutique Management team.

Manpower Arrangement

·  Prepare monthly roster
·  Liaise with Retail Office regarding monthly activities, training arrangements
·  Update and monitor attendance and leave application record of boutique staff and report to Retail Office regularly.
·  Record overtime records of boutique team and update compensation off record on monthly basis.

Workplace & Replenishment

·  Liaise with external vendors and internal departments regarding boutique maintenance.
·  Liaise with mall management for any boutique daily operations issue.
·  As the first contact point for all issues related to Retail Support Office management.
·  Responsible for POS and boutique printing matters ordering and monitor the consumption and inventory.
·  Arrange replenishment on boutique, marketing and clienteling resources according to usage

Person Specifications:

Academic / Professional Qualifications 

·  Secondary school graduate.  Diploma holder or above is a plus.

Work Experience

·  2 years of related experience.