ALTERNANCE - Internal Communication and Change Management apprentice H/F - Septembre 2024

Job description

Company overview:

Chanel stands as an iconic symbol of luxury and sophistication, navigating the intersections of fashion, beauty, and artisanal craftsmanship. Our matrix organization ensures the seamless integration of product strategies and operational excellence across Global Regions. 

Department:

Global Infrastructure Services (GIS) department led by the Global CTO has the ambition to:  

· 
Reinforce Infrastructure Fundamentals, Target a sustainable Performance of our services, Enable Business Transformation  

· 
Govern the GIS worldwide community  

· 
Develop Service Management skills and have an open mindset to improve satisfaction level of IT Teams and Chanel End-Users   

· 
Maintain Infra top-level expertise within Chanel  

· 
Attract talents and develop our Infrastructure teams’ skills and leadership 

Team:

Join the Global CTO Office Team, known internally as the Strategy & Governance Team, and be a driving force behind the Global Internal Communication and Transformation activities 

As a member of the Global CTO Office Team, you will be at the heart of GIS strategic and operational initiatives, contributing to the transformation of our team. 

Mission & key responsibilities:  

· 
Collaborate in the development and communication of GIS 3-year Strategic Roadmap. 

· 
Engage in organizing and animating the Infrastructure community through events and meetings. 

· 
Support communication strategies targeting Management, other IT Teams, and our International Hubs. 

· 
Craft operational communication plans by collaborating closely with Global CIO Office, ensuring alignment with our team’s vision and agendas. 

· 
Select appropriate mediums and craft compelling content tailored to convey our key messages, while maintaining consistency and strategic alignment. 

· 
Set clear objectives for each communication initiative, measuring success and impact to continually refine our approach. 

· 
Assist in driving Change management initiatives to elevate Infrastructure service performance and satisfaction. 

· 
Animate and support the GIS Apprentice community, (currently a group of ~20 apprentices), fostering a spirit of collaboration, growth, and innovation.  

 

Relationships:  

· 
GIS Teams  

· 
Global CIO Office 

· 
IT people working in our International Hubs (APAC, Europe, US, etc.) 

 

Profile:   

· 
Pursuing a Master’s degree in Communication or business administration. 

· 
Previous relevant experience is highly valued. 

· 
Demonstrated skills in autonomy, rigor, dynamism, and communication. 

· 
Proficient with Office Tools 

· 
Fluent in English & French 

 

Location: Neuilly-sur-Seine 

This position offers a unique opportunity to be part of a vibrant team within an organization that values innovation, leadership, and a commitment to excellence. If you aspire to work within an environment that combines tradition with forward-thinking, don’t hesitate to apply for this transformative apprenticeship. 

At CHANEL, we are committed to creating an inclusive culture that fosters personal fulfillment and development while contributing to collective performance. We are convinced that the uniqueness of each person contributes to strengthening the diversity, complementarity and efficiency of our teams. We strongly encourage your application, as we place great importance on the experience and potential you could bring to Maison CHANEL.