Cashier Supervisor

Job description

Job Description

Cashier Supervisor

Position Description
CGI Federal is looking for outgoing, experienced Cashier leadership to support the New York City Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity and ability to work as a team in a fast paced environment. This position processes highly sensitive and confidential information.

Under the direct supervision of the CGI Management personnel, the Cashier Level II will supervise the overall Cashiering team while also being expected to perform various clerical and repetitive manual functions in a production-oriented office environment. Due to the nature of the government contract requirements and/or clearance requirements, U.S. Citizenship is required.

Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required. Must be able to lift and carry 45lbs.

#CGIFEDERAL

Your future duties and responsibilities
The Cashier Level II plans, directs, and coordinates the daily activities of the cashier office in the assigned location. The Cashier Level II is responsible for knowledge and adherence to all cashiering procedures, to include: acceptance and verification of correct fees, managing discrepancies, lockbox management, deposit and returned check procedures, reports and verifications in TDIS or other databases.

• Supervise and train personnel in various cashier task and duties.
• Communicate verbally and in writing with stakeholders such as Merchant Services, Banks, Credit Card Companies, the Department and other Government Agencies.
• Use databases, intranet, and SharePoint sites to review delinquent checks, submit daily deposits, report shortages of overages, and other required reports.
• Responsible for verification and management of money receipts from the public counter, lockbox or direct mail.
• Responsible for setting work priorities and assuring a smooth transition of all work between the various departments.
• Ensure proper record retention.
• Verify any discrepancies in the Lockbox vendor receipts and applications and take appropriate action to correct.
• Verify that the fee matches the type of application submitted, and deposit the moneys into a bank designated by DOS.
• Enter deposits into banking system (i.e. OTCNet).
• Perform counter balance verifications with the counter management.
• Close-out and reset registers daily.
• Train cashiers I all phases of cashier functions and monitoring for compliance.
• Monitor the productivity and quality of cashier performance.
• Monitor employees and ensure cashier office adheres to all Departments’ procedures, Privacy Act and internal controls.
• Monitor for fraud and assist in resolving any discrepancies or inaccuracies.
• Provide input, verification, and control of all data recorded.
• Perform correction and overrides.
• Ensure that daily log for armored car activities is completed accurately.
• Deliver deposit for armored car pick-up on a daily basis: confirms armored car pick-up.
• Run daily, weekly and monthly reports for all transactions.
• On occasion and in the absence of a Cashier Level I, the Cashier Level II shall be required to perform cashiering tasks in accordance with internal controls.
• Co-located Agencies/Centers may be required to share Cashier Level II’s to perform cashier closeout functions.

Required qualifications to be successful in this role
Required qualifications to be successful in this role:

• High School diploma or equivalent
• Six (6) years of progressive supervisory experience in an office environment, including;
• Two (2) years of experience utilizing a variety of office software, specifically: Microsoft Office applications (Word, Excel, and Outlook)
• Five (5) years of experience in a money-handling environment, including;
• Three (3) years of experience working with cash registers, including;
• Prior experience supervising a money handling process.
• Must meet all qualifications and requirements of the Cashier Level I.
• Ability to analyze and interpret; financial data and reports, regulatory material, and internal controls.
• Demonstrated intermediate skills in office software, specifically: Microsoft (MS) Word, MS Excel, and MS Outlook.
• Demonstrated ability to manage a money handling process and train lower level Cashiers on duties and workflow.

Desired:

• Some college preferred
• Team player
• Able to multitask

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Skills

Reference

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