Trading Underwriter

Job description

This is a marvellous opportunity to join a growing Underwriting team in the largest Insurance company in the UK. Our organisation is growing significantly; UK business is outstanding, and it all starts with this underwriting team and the long-term relationships we build.

As a Trading Underwriter with Aviva, you’ll provide an incredible service to our customers and brokers. You’ll drive new business and professional relationships, directly contributing to the underwriting profit and loss, trading and service delivery goals.

Our teams are exceptionally customer focused, acting as ambassadors for Aviva in the industry - promoting and growing business at industry and external professional level. This includes renewal and new business, growing accounts, looking after 2 or 3 brokers (with varying account size) while all being a great teammate.

What are the duties & responsibilities?

·  Develop, build and strengthen positive relationships with aligned customers/brokers, providing technical support and dealing with all queries
·  Influence key contacts in the marketplace through business development and customer engagement
·  Understand what matters to customers/brokers to provide the right solution and deliver the best outcomes that reflect the Aviva underwriting strategy and values
·  Plan and manage your own workflow to meet broker demand
·  Understand the purpose and measures of the digital trading system and improve efficiency to eliminate waste for the customer
·  Act as a role model, provide mentoring and share ideas to contribute towards continued capability improvement in our business
·  Identify and implement any required improvements to underwriting quality and capability
·  Manage any customer complaints in line with the agreed process
·  Support management in identifying any breaches or risk events so they can be handled accurately

What skills & experiences are required?

·  Experience of applying underwriting knowledge to effectively improve processes/procedures
·  Robust familiarity interacting and working with brokers
·  Excellent business development/customer engagement skills
·  Someone who takes responsibility for your own underwriting caseload within a regulatory environment, following due process and within set authority limits
·  Good underwriting expertise in a specific area (Property Liability or Motor insurance) is desirable, but strong commercial knowledge is sufficient
·  Written and verbal negotiation skills that are second to none
·  Application of core principles of insurance to everyday situations e.g. advising on the scope of policy cover, risk management strategy, identifying potential claims and arranging insurance that will meet customer needs

What will you get for this role?

·  A salary of circa £35,000 depending on skills, experience and qualifications
·  Generous defined contribution pension scheme
·  Annual performance related bonus and pay review
·  Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days
·  Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family (some exclusions apply)
·  Excellent range of flexible benefits to include a matching share save scheme

We care about the well-being of our employees!

How you feel at home, work and all aspects of your life are important to us. Our programme – ‘Be Healthy’, ‘Be Mindful’, ‘Be Secure’ and ‘Be Awesome’ supports your physical, mental, financial and social well-being.

Here are just a few highlights:

·  You’ll be able to download Aviva Digital GP - a 24/7 personal GP service that enables you to get a video consultation with a GP and pharmacy service at the touch of a button
·  We offer all UK employees subscriptions to Headspace for FREE!
·  We have subsidised 70% off the normal gym membership prices, meaning for a reduced monthly fee you will have access to a wide range of fitness venues

Additional Information and Equal Opportunity

One of Aviva’s core values is Care More, and this is brought to life through the flexible ways we love to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies.

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

As a disability confident employer, we guarantee to interview anyone with a disability (as defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By ‘minimum criteria’ we mean that you should provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then email the contact listed in the advert to notify us that you meet the conditions for the guaranteed interview scheme.

We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Daniel Hopchet in the Resourcing team on 0121 234 7625 or Daniel.Hopchet@Aviva.com .