Wireless Engineer

Job description

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

The Wireless Engineer is the top-level support for a complex global network ATOS is supporting. Focus area of this position is primarily on Wireless infrastructure. The responsibilities of this position often exist in engineering or architecture teams.

 

This position will partner with those teams to ensure seamless integration into the production environment and the support structure. This function will be engaged at times to participate in incidents that have exceeded the ability of Tier 2 to resolve.

 

The scope of this position spans the data network, wireless devices and numerous applications. A strong understanding of monitoring tools and techniques is required.

• Must have excellent communication skills including written, oral and presentation

• Serve as the intake arm to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support

• Continually improve on skill sets and learn new technologies

• Participate in problem management processes that have engineering or architectural elements

• Resolve operational issues escalated from ACC Tier 2 and ensure documentation and training occurs to ensure Tier 2 resolution on the next occurrence

• Mentor Tier 2 staff on event handling & response

• Demonstrate a dedication to seeing work delivered accurately and within SLA timeframes

• Works closely with teammates to ensure procedures and escalation processes are followed & communication occurs

• Routinely engage with and forge solid working relationships with the internal and client-based Engineering & Architecture teams Primary Responsibilities

• Assure operational readiness for new projects and devices being added to the network

• Extensive support of routing protocols/technologies such EIGRP, OSPF, ISIS, Logical Overlay, Spanning Tree

• Support of Wireless infrastructure including Aruba Airwave, Aruba Controller, Aruba 7200 Mobility, Aruba Activate, Clearpass, Aruba ap’s Rap3/ Rap155/ 303H/ 203R/ 205H Cisco 8510, Cisco 5508, Cisco 2504 Cisco Prime, Cisco AP’s 3800P/1131 / 1242, 3602 / 3702, etc , 802.11 a/g/n/ac

• Execute and analyze packet captures using Netscout NGenius, Wireshark and other related technologies

• Identify, recommend and implement changes to documentation standards

• Routinely mentor junior staff in areas of process, technology, execution and other areas

• Serve as extensions of the leadership team as directed for workload management and routine guidance

 • Partner with the NMS tools team to develop new monitoring techniques and refine existing

• Perform or participate in complex maintenance or deployment activities

 • Create or modify documentation in response to new events and learning’s

• Routinely provide constructive feedback for improvement opportunities

 • Assist management with determining suitable training and areas of technical need within the team

• Assist with remediating major impacting service interruptions as required Education/Experience:

• Experience with Network and/or application Architecture & Engineering with expert level knowledge

 • Three or more of the following certifications strongly preferred CCNP-X, CCIE, ACSP, ACMP, RCSP

• Solid expertise in Cisco 8510, Cisco 5508, Aruba Airwave, Aruba Controller, Cisco Prime, Cisco 1131 / 1242, Cisco 3602 / 3702, 802.11 a/g/n/ac, Evertz Mux and Cisco DWDM technology

 • Expert level knowledge of the OSI model and TCP/IP Protocol Suite

 • Advanced to expert knowledge of TCP/IP network routing and switching

 • Expert knowledge of packet capture methodologies, tools and analysis

• Strong understanding of application communication methodologies

• 15 years or more combined experience in operational and engineering roles

 • High level of confidence and competence communicating on bridges

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.

Nearest Major Market: Orlando