Sr. SAP Basis Admin

Job description

Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.

Role Overview :

As a Principal Application Manager (m/w) you supervise highly complex SAP applications or complete system landscapes incl. handling the resulting interfaces with respect to the service levels agreed with the customer.

YOU will be advising the user in terms of efficient management of specific business processes in the strategic daily operation.
1) Analysis of the SAP application migration incidents and their IT environment (operating system, system software, databases). Identifying, resolving and documenting errors (incidents) in highly complex customer installations with unknown error patterns, possibly with the involvement of internal partners/external manufacturers and suppliers, while providing specialist advice;
2) Performance of customer orders in the context of implementation and migration projects;
3) Professional control of daily business incoming orders and occurring incidents/errors. Takeover of 3rd level readiness for regular operation. Escalation Manager for regular operation;

4) Lead development of concepts for the maintenance of software applications. Independent execution automation and ongoing proactive optimization. Advising the customers in case of problems with the software application, incl. the employed processes. Proactive customer information in case of incidents and internal communication in case of escalations;
5) Technical offer support (pre-sales). Initial implementation of new software incl. documentation of the specifics for further implementations. Creating basic parameterization and monitoring concepts for regular operation;
6) Creation of training concepts, training documents (master trainer).

Capabilities & Experience:

We want to speak with you if YOU ...
-have at least 3 years of experience,

-have completed professional training and additionally, expertise in several responsibility areas and extensive (7Y) professional experience, or an alternative higher education (master, etc.) and several years’ (2Y) professional experience or equivalent education (in the fields of IT technology, SAP certification: SAP Certified Technology Associate, SAP Certified DB Migration),

-are familiar with SAP products and components as well as the operating systems Unix and Windows and have the following expertise in the area:
- SAP Basis Administration ABAP/JAVA incl. database (Oracle, sapdb, HANA);

- SAP Performance Management incl. database- Information security, data protection- Knowledge of the established process, . ITIL- UC4 job scheduling and automation;
-have basic knowledge of UNIX and Windows.

In addition, you need methodological knowledge in the fields of ITIL, project management for technical implementation projects and presentations.

-have initiative, learning and analytical skills, result and customer orientation, teamwork and communication skills, focus on quality, and a security-oriented in German and English is preferred.

Compensation and Benefits
A great incentive to join the Atos team is the market competitive range of benefits that the Company provides. In addition to this Atos operates a flexible benefits scheme that allows you to purchase discounted products and services. Additionally, comprehensive training and development is delivered in a variety of ways, leading to accreditation if required.

Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.