NETWORK ENGINEER IV

Job description

About Atos

Atos is a global leader in digital transformation with over 110,000 employees in 73 countries and annual revenue of over € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information technology space. Its expertise and services support the development of knowledge, education as well as multicultural and pluralistic approaches to research that contribute to scientific and technological excellence. Across the world, the group enables its customers, employees and collaborators, and members of societies at large to live, work and develop sustainably and confidently in the information technology space.

Role description in brief                                   
    Primarily Network Support includes troubleshooting of network related issues including resolution of outages/incidents as well as more advanced Service Request functions.   
    Network monitoring, Remote administration, configuration, trouble shooting, setup, deployment, IP Schema, IP Protocol, implementation and support of IP addresses, router table entries, network filters, and any other applicable operational configuration parameters for all managed Network devices.
    Coordination with other tower teams for issue resolution (if required) .  
    Ensuring successful implementation of changes needed for network performance optimization, new requirements etc.
    Effective communication and coordination of events during handling incidents for any major network outages.
    Experience in documentation of the Network Services e.g. Design criteria and standards, Topology documentation
    Proper documentation of incidents, service request, change requests as per standard process.  
    Proper handling the incidents escalated from NOC & other teams.
    Experience in interacting with TAC centers for both equipment vendors and WAN service provider.

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.