Global offshore office Worldline F/M

Job description

About Worldline

Worldline [Euronext: WLN] is the European leader in the payment and transactional services industry. With innovation at the core of its DNA, Worldline’s core offerings include pan-European and domestic Commercial Acquiring for physical or online businesses, secured payment transaction processing for banks and financial institutions, as well as transactional services in e-Ticketing and for local and central public agencies. Thanks to a presence in 30+ countries, Worldline is the payment partner of choice for merchants, banks, public transport operators, government agencies and industrial companies, delivering cutting-edge digital services. Worldline’s activities are organized around three axes: Merchant Services, Financial Services including equensWorldline and Mobility & e-Transactional Services. Worldline employs circa 11,000 people worldwide, with estimated pro forma revenue of circa 2.3 billion euros on a yearly basis. worldline.com

Job Title: Global Offshore Office Manager for Worldline GBL/RBU

 

Unit / Area: SDCO

 

Tasks & Job Description:

·  Develop the Offshore strategy of Worldline, ensuring coordination implementation of related Offshore Plan areas
·  Closely work with Global & Local Workforce Management at pre-RAB level to continuously make advantage of Offshore as strategic sourcing mean for Worldline GBL/RBU
·  Support  the Offshore track of GWFM TEAM2 initiatives, with related reporting and Executive Summary
·  Identify Offshore synergies and/or consolidate new Offshore opportunities across Worldline GBL/RBU (e.g. new clusters, ..)
·  Contribute to the Global WL Offshore Operating Model to deploy best practices
·  Animate the community of GBL/RBU Local Offshore Office Managers, with related reporting and documentation, identify knowledge gaps and assure stability of the team

You will report to the Head of Worldline Global Offshore Office who has a dotted line to the Head of Global Workforce Management.

You have experience with driving a program including managing various Offshore projects with business/operational people and other stakeholders, planning, reporting etc.

Continuous aspiration to excellence and efficiency in a complex and multi-cultural environment is one of your deep heart focuses.

Requirements

·  Excellent understanding of the GBL/RBU business
·  International business experience in management role(s) and responsibilities (5+ years)
·  Seasoned, senior Program and Project expertise from international projects and/or PM for application management contracts (5 - 7 years) and/or Transition Management. GCM level 6+
·  Understanding of the intricacies of large organizations
·  Capable to work simultaneously with several levels within the organization (from top, senior management to middle); team player; influencer; used to work in a dynamic environment; keeps focus
·  Sensitive to cultural differences; intercultural experience (has worked with different cultures, for example India, Morocco, Poland, Armenia, Bulgaria)
·  Empathic with regard to the emotions Offshoring may invoke
·  Curious with very good understanding of the main technical trends

 

 

Languages

English (Fluent or advanced)

French (would be an advantage)

Further information and application

For further information about the position if you are interested to contribute and co lead, please contact with your CVcaroline.dherbomez@worldline.com &mickael.rifflard@worldline.com .

Additionally, please also inform your management of your interest.

Why work at Worldline?
Our success comes from strong skills, new ideas, diverse points of view and the energy of all women and men from Worldline. Not only do they represent our Human Capital, they are also key players in our success. We make managing our talents a major asset in the success of our business.
At Worldline, we do more than just managing our talents. It is our top priority to involve them, inspire them, and develop them. In line with our guiding principle “Build your career and grow with us”, it is our mission to ensure that their potential can grow and flourish through the numerous development programs and career opportunities we offer.

Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Worldline is an equal opportunity employer. All applicants will be considered for employment without attention to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.