Customer Service Advisor with English / Specjalista ds. obsługi klienta anglojęzycznego
Bydgoszcz (Bydgoszcz County) Sales
Job description
PL - Bydgoszcz, PL - Bydgoszcz, Pologne
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Référence 197534
Pays Pologne
Région PL - Bydgoszcz
Ville PL - Bydgoszcz
Expérience Débutant
Filière Conseil IT / Architecture
Temps de travail Temps plein
Société Atos
Company Information
Atos SE (Societas Europaea) is a leader in digital transformation with circa 100,000 employees in 72 countries and pro forma annual revenue of circa € 12 billion. Serving a global client base, the Group is the European leader in Big Data, Cybersecurity, Digital Workplace and Cloud Services, Infrastructure & Data Management, Business & Platform solutions, as well as transactional services through Worldline, the European leader in payment industry. With cutting edge technologies, digital expertise and industry knowledge, the Group supports the digital transformation of its clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.
The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.
Job Description
Job Description
The person hired forthe positionwill be responsible for:
· 1st line support and advisory of international customers
· The receipt of issues reported by users, concerning the operation or interpretation of one or more information systems
· The coordination of rapid and appropriate responses, including: channeling requests for help to appropriate functions for resolution, monitoring progress
· Keeping users appraised of progress
· The maintenance of an inventory of equipment supported by the Service Desk together with logs of user details, problems and resolutions, for administration and planning purposes.
We inform that work is in shifts.
The position will be located in our office in Bydgoszcz.
Job Requirements
Job Requirements
· Fluent English (min.C1)
· Basic knowledge of Windows, MS Office
· Interest in IT and willingness to learn
· Teamwork skills
· Responsibility
· Communicativeness
· The accuracy and commitment to work
· The ability to act swiftly and make decisions
· Good organization of work
· TOEIC certification would be a plus
Additional Information
We offer:
· Stability of employment and contract
· Possibility of training and professional development
· Work in dynamic international environment
· Daily contact with foreign language
· Attractive bonuses ( salary, awards, twice a year premium )
· Private healthcare
· Life insurance
· Benefits package
· Contact with the latest IT technologies
· Good atmosphere in a young and dynamic team
· Bonuses foe commuting to work
· Relocation package in the event of change of residence
· Opportunity to work for part-time job
Desired profile
Job Requirements
Job Requirements
· Fluent English (min.C1)
· Basic knowledge of Windows, MS Office
· Interest in IT and willingness to learn
· Teamwork skills
· Responsibility
· Communicativeness
· The accuracy and commitment to work
· The ability to act swiftly and make decisions
· Good organization of work
· TOEIC certification would be a plus
Additional Information
We offer:
· Stability of employment and contract
· Possibility of training and professional development
· Work in dynamic international environment
· Daily contact with foreign language
· Attractive bonuses ( salary, awards, twice a year premium )
· Private healthcare
· Life insurance
· Benefits package
· Contact with the latest IT technologies
· Good atmosphere in a young and dynamic team
· Bonuses foe commuting to work
· Relocation package in the event of change of residence
· Opportunity to work for part-time job