Sr. Technical Program Manager

Job description

DESCRIPTION

Amazon.com has been rated one of the most admired companies in the US, #1 most innovative, and #1 in Customer Service. Amazon's technology business (AWS) has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into “the Cloud”. Amazon leaders have said publicly that AWS can be as big as our retail business and combined with a fast pace release cycle we need the kind of individuals that can manage product portfolios to facilitate our success. You will be at the forefront of Cloud technologies with interactions across the full breadth of AWS services. You will be surrounded by people that are smart, passionate about cloud computing, and on a mission to be the World Class Standard for Customer Experience.

Our AWS team is responsible for developing software and programs to enable our worldwide technical field teams (such as Solutions Architects, Professional Services Consultants, and Technical Account Managers) to scale on behalf of our customers, as we continue to grow these teams at a rapid pace. We are looking for a smart, enthusiastic, and creative thought leader with a strong background in product innovation to define, develop and deliver the product strategy for our team. In this position, you will play a pivotal role in defining product requirements, product delivery, go-to-market strategy, increasing product adoption and revenue for a new product. This role requires ambition, thinking big, self-motivation, and the ability to thrive in a very ambiguous, fast-paced, collaborative, and startup-like environment.

The Technical Program Manager position is a hybrid role that understands our business and its objectives, and then can design, prototype & manage technical solutions to solve the business's problems in a very ambiguous, fast-paced, and collaborative environment. It relies on influence and ingenuity over authority to drive project deliverables.

In this role, you will draw upon technical architecture, deployment and management skills, project management, critical thinking, problem-solving, and a passion for building. You will drive the management of complex technical requirements and collaborate effectively with cross-functional business and software development teams between AWS and its partner to implement new solutions. You will interact with a broad cross-section of the Amazon organization, spanning a wide range of technologies, and engaging with external vendors and internal teams. In Amazon Web Services, Technical Program Managers are the backbone of the project execution, run our largest cross-customer projects, and coordinate with other teams on high scale deliverables.

Responsibilities
· Work closely with business stakeholders to determine their requirements, and then convert them into technical specifications and solutions
· Coordinate activities across multiple teams
· Manage medium to large technical projects with minimal supervision
· Perform key team roles in an Agile software development environment (Scrum Master, Product Manager)
· Participate in the design and implementation of novel technical solutions
· Write documentation and test plans
· Demonstrate extraordinary people skills, customer obsession and attention to detail

QUALIFICATIONS DE BASE

· 5+ years of Technical Program Management experience in a related industry
· 2+ years experience writing project planning and implementation documentation
· Experience managing efforts in Unix/Linux environments, distributed systems and/or developing large scale web applications
· Bachelor's degree in Engineering, Computer Science or related technical field, or equivalent experience
· PMP or Agile/Scrum required

QUALIFICATIONS APPRÉCIÉES

· 2+ years of coding experience in programming language such as Java, C# or C++
· Experience and proficiency with AWS technologies (S3, Lambda, DynamoDB, RDS etc.)
· Proficiency in micro-service design, API design, and distributed systems operations in a DevOps model.
· Clear understanding and emphasis on customer-centered usability and design
· Ability to communicate effectively with both technical and non-technical individuals.
· Excellent oral and written communication skills
· Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

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