Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon we drive innovation and customer obsession into everything we do, and this is especially true in the Customer Service Technology (CS Tech) department. CS Tech owns the technology to support and enhance our Customer Service Operations network through our CRM, secure operating system, and various client applications. We focus on robust architecture, world class UX, and leverage our Big Data to drive insights and solutions through a myriad of Machine Learning applications.
We are looking for individuals to help us create a new client application framework. Using client-side tooling and a data-service aggregation architecture, we will make it easier for everyone to develop customer service tools and maintain an easy to use, easy to learn environment.