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Shift Manager Trans

  • Ōta (Ōta-shi)
  • Bachelor's Degree

Description de l'offre




· 日々の配送に関わる計画作成
· 業務委託先と協力した業務進捗・実績管理
· チームメンバーの育成・管理
· 安全・品質・作業効率の向上に向けたプロジェクトの立案或いは推進
· 業務標準化の推進


% 時間 内容、責任、遂行要件、他職務との関係等
50% お客様の荷物の配送管理業務
30% アソシエイト(作業者)のシフト・勤怠・作業管理
20% 業務改善の実施

■担当職種(オペレーション)紹介: https://www.amazon.co.jp/b?node=5609898051

Do you want to work hard, have fun and make history? If you do then Amazon could be the right career choice for you. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but also the entire industry.
Amazon's transportation teams work to ensure the delivery packages globally for customers around the world. On its busiest day, Cyber Monday, Amazon customers around the world have ordered more than 400 items per second and the transportation teams play a critical role ensuring packages make it to customers' doors on-time and in great condition. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers.
Our Shift Managers are responsible for the day-to-day operations of an Amazon Delivery Station (24/7 last-mile carrier site) which includes inbound, outbound and sortation operations. Delivery Stations represent the last leg of our delivery network. Customer packages travel from our Fulfillment Centers to regional Sort Centers and finally end up at our local Delivery Stations where packages are sorted and dispatched directly to the customer via delivery service providers (couriers).
Shift Managers will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations.

· Oversee the delivery of Amazon orders to customers
· Build, optimize, and assign delivery routes on your shift
· Communicate with and respond to Amazon Customer Service associates on delivery exceptions and requests
· Support Amazon operations leadership team in daily operations management of the delivery station, including route assignment, leading meetings, and communicating with internal and external suppliers.
· Troubleshoot problems through to resolution, escalating as necessary
· Review and update SOPs as required
· Participate in Lean/Kaizen, Black Belt, and other Operational Excellence initiatives
· Ensure compliance throughout the site to global process standards and work on continuous improvement initiatives

Profil recherché


This position requires Japanese fluency business level or better. When applying, please submit a Japanese resume.
· 4年制大学学士号または同等の業務経験
· 業界を問わず、スタッフの指導やチームリーダの経験3年以上
· コミュニケーション能力。社内外の関係者と効果的にコミュニケーションを取ることができる。
· 問題解決能力。課題発見時にあらゆる側面から要因を抽出・分析して問題解決することができる。
· 基本PCスキル。Outlook, Word, Excel (関数、グラフ), Power Pointを業務上で有効に使用し、必要な分析・報告ができる。
· 担当業務遂行力 マルチタスクに優れ、効率的に業務を遂行できる能力
· 関係調整力 職場の優先度を考慮し、担当者と調整して実行していける調整能力
· チーム協調性 リスペクトを持ってメンバーと協働でき、報連相ができる
· 業務知識形成力 業務で得た知識を文章等で適切に表現できる能力
· A completed Bachelor's Degree from an accredited university or 2+ years Amazon experience
· Direct management experience for employees and their performance
· Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays