Senior UX Designer (Austin or Seattle)

Job description

DESCRIPTION

AWS Applications bring the power of AWS to intuitive applications that use technology like machine learning and robust analytics to help our customers stay ahead of their changing business needs. Our growing portfolio of business applications leverage the power and scale of AWS services to remove the undifferentiated heavy lifting that business users go through daily. As part of our team, you will play a key role in defining and developing the next generation of applications that will be used by millions of people every day.

We are building a new category of AWS Applications that will make customer-centric technology developed to support Amazon.com available to AWS customers. We will leverage the power of Artificial Intelligence and the large ecosystem of AWS services such as SageMaker, AWS Lambda, Amazon S3, and Amazon QuickSight to provide a truly frustration-free, easy-to-use, extensible, and natural customer experience. With this new category of services, we will transform business operations across industries. In our team you will have the unique opportunity to build an AWS service from the ground up. You will influence technical design and product direction and work across the stack from cloud-based services to web apps, collaborating with peer teams across Amazon.

We are looking for a UX designer to help us define and build a new family of products from the ground up. You will be delivering some of the most advanced Artificial Intelligence and Machine Learning technologies to tackle real world problems. You will drive digital product design, partner with user researchers and development teams to deliver great user experiences. You will have a significant impact on our business as you contribute to the design and research direction for multiple AWS products and platforms. You will be part of a nimble team dedicated to proving, advancing, and evolving UX concepts through a range of prototypes and hands-on product work.

Responsibilities include:
· Lead the design of useful, usable, and desirable products in a team environment.
· Understand customers and their needs through market analysis, customer research, and feedback.
· Use business requirements to assist in developing use cases and high-level requirements.
· Design the architecture, interface, and interaction flow of services and experiences.
· Develop personas, customer journey maps, conceptual diagrams, wireframes, and prototypes.
· Facilitate the design process, present and iterate design solutions.
· Chart a course for yourself in ambiguous situations. Mentor and assist junior designers and interns.

PREFERRED QUALIFICATIONS

· Fluency in best practices for information architecture and design, as well as strong knowledge of usability principles and techniques.
· Demonstrated history of acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps.
· Experience with UX design for complex workflows for technical customers.
· Experience working with stakeholders to plan and execute programs that are strategic in nature.
· Experience owning large-scale projects, communicating timelines, and executing independently.
· Experience designing and prototyping with tools such as Sketch, InVision, Photoshop, Illustrator, or similar.
· Ability to prototype in HTML, JavaScript, and CSS.
· Bachelor or Master's degree in design, human-computer interaction (HCI), or equivalent degree.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Desired profile

BASIC QUALIFICATIONS

· 5+ years of industry experience as a user experience designer, interaction designer, information architect, or similar design-related role.
· 3+ years experience working in direct collaboration with product leadership, development managers, and cross-functional stakeholders.
· 3+ years experience creating prototypes or wire-frames for complex web applications and/or workflows.
· An online portfolio demonstrating samples of design deliverables (personas, journey maps, wireframes, and prototypes) is required to apply for this role.
· Bachelor's degree or commensurate experience