Seasonal VCS Technical Assistant

Job description

DESCRIPTION

In order to be considered for this position you must live in Washington and be able to commute to Seattle's TRB (The Rainier Building) location daily.

Who We Are

Since 1994, Amazon has evolved from a single retail website to become a global business as well as an e-commerce and publishing partner.

Innovation is in our DNA and we constantly seek out the world's brightest technology minds to research and develop new solutions to improve the lives of our customers: shoppers, sellers, content creators, and developers around the world.

Because that's what being Earth's most customer-centric company is all about, and it's still Day One at Amazon.

Job Description
The VCS Technical Assistant Associate will be responsible for receiving, shipping, imaging and processing IT equipment at TRB and additional duties as assigned. The ideal candidate possesses a strong work ethic, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment and meeting Key Performance Metrics. Applicants must have a stable work history, hold a high school diploma or GED equivalent, read and write English fluently, and must be 18 years or age or older.
Skill Requirements:
• Maintain a complete and thorough understanding of inventory control and systems
• Strong oral and written communication skills
• Must be detail oriented with ability to work physically on computer hardware
• Must be able to work independently, and with other teams - physically or virtually
• Must have an exceptional analytical aptitude
• Must have a drive and commitment towards solving problems
• Must demonstrate a sense of urgency
• Must demonstrate integrity and confidentiality
Technical Requirements:
• Microsoft – Excel, Word and Outlook
• Must be able to comprehend a lot of information in a short period of time
Job Responsibilities:
• Adhere to strict safety and quality standards
• Regular attendance and punctuality
• Taking computers apart and re-assembling computers
• Ability to understand computer operating systems and Bios level interaction
• Receive product using web interface
• Process outbound shipments (pick product, print packing slip and shipping labels, load outbound product to carrier) using web interface in a limited area
• Analyze and determine root cause of issues
• Provide daily feedback to process owners with root cause analysis
• Perform needed cycle counts and / or relocate product virtually and physically
• In the absence of leadership be able to be self-directed

Desired profile

BASIC QUALIFICATIONS

• Lift and move up to 49 lbs.
• Lift, bend, reach above the head, kneel, squat and walk for long periods of time during shift
• Engage in full manual dexterity in both hands and wrists
• Work around moving mechanical parts
• Noise level varies
• Continuous reading of writing