Sales Associate

Job description

DESCRIPTION

Job Description - Sales Associate, Amazon IN B2B marketplace:

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you.

As a Sales Associate, your primary role will be to work closely with the Business teams/stakeholders and execute the operational tasks involved to on-board sellers and their catalogue on amazon business. The role will involve working on Amazon systems. As an additional responsibility, you will also need to interact with sellers to explain the value proposition of the B2B Program and convince them to enroll for it. You are also required to educate sellers/other teams on the business features and encourage adoption as per the goals taken by business team. Further, you will be required to manage and report data requests from the business teams. You will be responsible for delivering results against set targets.
The ideal candidate will have sales-ops experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes.

I. Skills
a. Excellent written and spoken communication skills(English, Hindi)
b. Proficiency in MS Excel along with a good working knowledge of MS Office Suite

II. Ability to
a. Multi task in a fast paced environment
b. Operate in the system with speed and accuracy necessary to meet Amazon standards

III. Demonstrate
a. Strong data accuracy skills, eye for detail, and commitment to meet deadlines and targets
b. Excellent listening skills
c. Strong interpersonal skills

IV. Critical Qualities / Characteristics
a. Pace of implementation and consistency in performance
b. Willingness to take on initiatives and additional responsibilities
c. Commitment and completion factor
d. Establish and maintain cooperative working relationships
e. Creative and analytical problem solvers with a passion for operational excellence
f. Identify areas of possible process improvements and automation opportunities

V. Operations
a. Flag possible escalation, dive deep to recommend and implement corrective actions
b. Flag any updates received from sellers/stakeholders on process to Team Lead/Manager

Desired profile

BASIC QUALIFICATIONS

a. Bachelor’s degree in any discipline
b. Experience in managing sales operations and working with technology and systems
c. Experience in a highly analytical, results-oriented environment with external customer interaction required.
d. Proven analytical skills and demonstrated ability to manage the business by the numbers. Must be metrics-driven.
e. More than 1+ years of experience in sales/operations