Release Coordinator, AWS Training & Certification

Job description

DESCRIPTION

Amazon Web Services' (AWS) Training and Certification (T&C) Team develops training and certification material for the largest learner base Amazon distributes to, including all corporate staff, subsidiary companies, vendors, and contractors globally.

AWS' training catalog is rapidly growing in volume, and the Release Coordinator will assist in the planning and execution of publishing of learning content to ensure that the end product meets Amazon's style and quality bars.

This role will be part of the release management team within AWS T&C curriculum organization and will work closely with curriculum development, digital and media team, curriculum engineering, marketing, and vendors to help us effectively support the larger AWS T&C; Team.

The ideal candidate possesses the ability to complete complex tasks and projects quickly with minimal guidance, react with appropriate urgency to situations that require a quick turnaround, switch gears at a moment's notice, and take effective, decisive action when working with teams on the release of content.

The position is responsible for: ·
Coordinating across key curriculum functions to manage projects from ideation to publishing
Ability to make minor/edits or tweaks to content packages upon launching if defects are detected.
Assist in the procurement and management of files for localization
Coordinate logistics and scheduling needed to execute localization projects in connection with the localization program manager.
Oversee the resolution of publishing and translation queries
Triage and handle bugs, including special requests, build failures, and translation fixes
Follow the status of projects, reach out for updates, and communicate findings to key stakeholders
Interact with vendors and respond to various types of queries and request around content publishing Prepare release management reports and summaries as needed.

Desired profile

BASIC QUALIFICATIONS

· BA/BS degree or equivalent experience
· 3+ years of experience in a training and/or team coordination position
· 3+ years experience with Learning Management System (LMS) administration and content management
· Recent experience (within last 2 years) in a fast-paced, multinational company
· Experience working with Microsoft Outlook, Microsoft Word, Microsoft Excel