Knowledge Engineer, Amazon Alexa

Job description

DESCRIPTION

External job description
We are looking for a Knowledge Engineer (KE) with passion for learning and breadth of knowledge in areas like mathematics, linguistics, and the sciences to be part of the Alexa Team. Alexa is the voice service that powers Amazon's Echo devices and many others. The role is part of a diverse team of Knowledge Engineers and Software Development Engineers working together to build new capabilities and experiences for Alexa.
The work you do will benefit Alexa's customers globally, and you can share the experiences you create with your friends and family at home and during social events.

Here's the kind of work you'll do as a Knowledge Engineer:
· Extend Alexa's ability to understand and answer questions using semantic understanding and other natural language processing techniques by making point fixes and building scalable solutions to larger issues
· Build out Alexa's knowledge graph by identifying and filling knowledge gaps in “education” questions (math/words/science/history), enhancing knowledge graph inference engines, and designing new knowledge representation (KRep) to integrate information into Alexa's ontology
· Extend knowledge engine solutions to support non-English languages
· Partner with developers, product managers, machine learning scientists, and business leaders to identify opportunities to enhance the Alexa platform
· Analyze Alexa customer behavior and identify clusters of issues and feature gaps
· Work with product and program managers to find solutions to customer problems and prioritize projects

Desired profile

BASIC QUALIFICATIONS

· Bachelor's degree in computer science, mathematics, linguistics, philosophy or a similar discipline
· Experience with programming, databases, data analysis, or interactive experience development
· Experience with taxonomy, ontology, or database development