Curriculum Developer - Dallas, TX (Military Spouses Encouraged to Apply)

Job description

DESCRIPTION

Who We Are
Amazon was recently rated the #1 most reputable company in the US, #1 for innovation, and is frequently ranked at the top in Customer Service. Amazon's technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into the Cloud. As a member of the AWS Support team, you will be at the forefront of Cloud technologies experiencing the full breadth of AWS services. You will be surrounded by people that are extremely smart, passionate about cloud computing, and believe that world class support is critical to customer success.

We have a team of talented engineers located in multiple locations around the world, and are growing rapidly. Amazon is an Equal Opportunity-Affirmative Action Employer - Female/Minority/Disability/Veteran/Gender Identity/Sexual Orientation.

Job Description
Amazon Web Services has an opening for a Curriculum Developer who thrives in a dynamic, fast-paced environment and has a strong training and development background. As a curriculum developer, you will be responsible for analyzing, designing and developing high quality training content for technical and non-technical learning programs for AWS Support's global sites.

This role focuses on instructional design, curriculum development, and program management. This is not a training delivery role as it does not involve regular classroom delivery of training. You will play a significant role in the training and development of a successful and effective global support team.
· Collaborate effectively with AWS Service teams, subject matter experts (SMEs), and managers on the AWS Support team to provide consulting, develop, and technical training content as well as non-technical curriculum
· Use project management skills and tools to independently manage multiple small to medium scale projects from initiation through delivery.
· Design and develop learning solutions and programs applying adult learning principles and systematic instructional design to create learning content that best fits the needs of the learner (includes online, classroom, virtual instructor-led training and blended learning content).
· Collaborates on the creation of learning content and team processes.
· Leverage rapid, agile development techniques and processes to create content for a rapidly changing environment.
· Develop exercises, tutorials, job aids, assessments, and other methods of learning including social or connected learning strategies, and multimedia based assets.
· Support and incorporate use of our Knowledge Base into learning methods and strategies; support and help drive knowledge centered support methodologies.
· Some travel required (10-25%).

Desired profile

BASIC QUALIFICATIONS

The ideal candidate will be passionate about the growth and success of AWS Support employees and our customers. Candidates will have experience in designing, developing, and implementing a wide range of large-scale training solutions. They will also have the following attributes and qualifications:
· 3 or more years of experience in a curriculum development/instructional design role or similar.
· An undergraduate degree in communication, education, design, or related field (or a technical field).
· Familiarity with SCORM, online learning, learning technology, instructional, graphic, and/or web design or development skills.
· Experience using metric for leading needs analysis and learning strategy development activities to improve individual and organizational performance through learning.
· Portfolio and/or eLearning sample are required at interview.