Head of Analytics - Subscriptions

Job description

DESCRIPTION

Overview
Twitch Commerce is a mission-driven organization that helps creators earn a living on Twitch by building, launching, and managing revenue products that delight creators and viewers. As an Analytics Manager on the Subscriptions team, you will lead a growing team of Data Analysts focusing on one of Twitch's largest revenue products. You will shape the way business performance is measured, define what questions should be asked, and lead the development of analytics methods and tools to support our growing business.

The ideal candidate will have significant hands-on experience leading teams whose primary goal is to generate new business insights by analyzing large quantities of data. You will be fluent in data analysis tools (esp. SQL and preferably Python/R) and will be able to serve as a technical expert, leader, and champion for your Data Analysts. Additionally, you will have experience working across the full stack of data analysis, including ETL, data engineering, data analytics, and data visualization.

Responsibilities
· Leverage your technical expertise and people management skills to lead a growing team of Data Analysts
· Define Subscriptions data and reporting needs, work with engineering teams to produce high quality raw data, and build reporting processes and mechanisms to make that data valuable to stakeholders across Twitch
· Establish analytical framework for Subscriptions: Partner with product and engineering teams to define measurement approach, quantify and evaluate success, and develop KPIs and guide tracking efforts for ongoing measurement and reporting
· Resolve ambiguity as much as possible in all stages for your team, identifying trade-offs between speed and quality with the end goal of driving high-velocity and high-quality decision-making
· Maintain a culture of high quality output and exceptional customer service: Effectively communicate at all levels, ensure that work gets done well and on time, respond effectively to changing priorities, and reallocate resources as necessary

Desired profile

BASIC QUALIFICATIONS

Requirements
· Significant professional experience as a data analytics manager, including scaling your team's analytics function and developing your direct reports
· Pattern of successfully building durable processes that increase the efficiency and leverage of your teams in hiring, talent development, knowledge management, standardizing methods, etc.
· Excellent written and verbal communication skills on quantitative topics for non-technical and executive audiences
· Broad expertise in technical data tools and methods, including data engineering, descriptive and predictive statistics, experimentation, and data visualization
· 5+ years of experience working in data analytics in a consumer product company
· 3+ years of experience managing data analysts and/or data scientists