Internship: WEMEA Knowledge Management

Description de l'offre

Join us and shape the future of travel

Shaping the future of travel has always been important to us at Amadeus. Today, with technology getting smarter by the minute, that future is more exciting than ever.

We work at the heart of the global travel industry.  Amadeus offers you the opportunity to learn and grow and drive your own progression in an exciting and multicultural environment.

Our people are driven by a passion for 'Where next?' If you want to shape your career and the future of travel, Amadeus is the place for you.

Team Description

Part of the Western Europe, Middle East and Africa (WEMEA) regional organisation, the WEMEA Knowledge Management unit role is to support the WEMEA business objectives with direct investments into sustainable knowledge acquisition and development in the areas of products, segments and travel technology.

Main Responsabilities

The internship will be an opportunity to gain skills in the Knowledge Management area and develop the abilities required to cordinate knowledge management within an international and multicultural business environment.

Key areas of focus for this internship will be as follows:

1. Development and deployment of a new collaborative environment

- Participate in the set-up of a new framework for Knowledge Management activities, including the development of learning paths, the identification of subject matter experts, the collection of best practices and the execution of a change management plan.

- Be part of the regional pilot team for the deployment of a new social collaboration tool.

2. Communications activities and content development

- Contribute to raise awareness and keep momentum on knowledge management activities via regular communication (e.g. articles in internal newsletters)

- Participate in maintaining and managing content of the WEMEA community and Knowledge Centre (SharePoint-based).

- Creating and adding content of the WEMEA community and Knowledge Centre (SharePoint based).

3. Knowledge Management activities

- Participate in the collection and understanding of needs for knowledge.

- Participate in the organisation and material development, such as Academies or webinars, by participating in the preparation and execution phases and helping the the post -activity communication.

Requirements

Education
• Currently studying for a Business degree in marketing communications, Knowledge Management  (preferably) or HR as key focus

Specific knowledge and Abilities & Skills
• Fluent in English with excellent English writing skills
• SharePoint
• Knowledge on programs such as Adobe Photoshop or Camtasia as a plus
• Excellent communication skills

Any duplication and display of partial or full content of our job advertisement on any support, such as brochures, websites, mail, emails, this list is not exhaustive, is  strictly forbidden  without prior formal Amadeus’ authorisation. 

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