Tribe Scrum Master

Description de l'offre

If you could change one thing about travel, what would it be? At Amadeus, you can make that happen!

Travel makes the world a better place and we are fully dedicated to improving it and making it even more rewarding. We are one of the world’s top 15 software companies: we provide technology solutions and services within the travel industry.

Do you have ideas on how to improve travel for everyone? Do you find the idea of working in a diverse, multicultural environment exciting? Are you ready to make an impact across the world? Great, then join us! Let’s shape the future of travel together. #shapethefutureoftravel@Amadeus

Business environment

The SGB (Strategic Growth Businesses) mission is to build and deliver best-in-class solutions for the new diversification businesses of Amadeus: Hotel, Airport IT, Rail and Payment. The success story has started already with the signature of very large IT deals like IHG for Hotels, BeNe for Rail, and acquisitions of companies like UFIS for Airport IT, and NewMarket for Hotel.

What’s make SGB unique is this diversity, a global view and ownership of our solutions, and a huge growth perspective. This diversity also brings some exciting challenges in terms of practices & knowledge sharing, homogeneity of tools and processes, or consistency of reporting. The SGB-TSS division (Transversal Services and Support) is in charge of providing professional and consistent services (usability, project and process office, tools, process, Agile, support) across all SGB divisions.

Purpose

The mission of the SGB-TSS-EXA-EPS-ACC (Agile Competency Center) group is to deploy the Agile methodologies and mind-set in all SGB Customer Units, at team level (Scrum and Kanban) and entity level (scaled agile frameworks).

He/she takes the Tribe Scrum Master / Kanban Facilitator role for new teams familiarize them with the Agile Methodology, guiding principles and best practices. Ensure Agile methodology is understood and followed.

Key accountabilities

Facilitation role

· Take the Tribe Scrum Master Role
· Ensure communication and alignment with all stakeholders (Dev/ BU/ Customers)
· Ensure that the team is fully functional and productive, remove barriers, and shield the team from external interferences.
· Enable close cooperation across all roles and functions.
· Help team members work together and build team spirit.
· Ensure all the reporting about the progress of the sprint/ release . Risk, issues, challenges, achievements, success, failure, improvements etc will be reported to the higher management on both the sides customer and internally.

Agile deployment in the team

· Monitor and track the progress and help the team achieve commitments.
· Coach the tribe at all levels and familiarize them with the Agile Methodology, guiding principles and best practices, ensure that the Agile methodology is followed, facilitate the daily stand-ups.
· Provide feedback to manager in case of conflict in team that cannot be solved by team. This may include some inputs on team functioning and performance.
· Accountable for the promotion and deployment of the Agile methodology and tools throughout the organization and toward customers
· Drive the Agile processes and tools improvement
· Spread Agile within SGB
· Have communication and influence kills

Education

University degree, or equivalent work experience

Our diversity commitment: equality, diversity and inclusion are part of who we are. We’re committed to equal opportunities and treatment regardless of age, ethnicity, gender, beliefs, sexual orientation or disability.

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