Data Analyst

Description de l'offre

If you could change one thing about travel, what would it be? At Amadeus, you can make that happen!

Travel makes the world a better place and we are fully dedicated to improving it and making it even more rewarding. We are one of the world’s top 15 software companies: we provide technology solutions and services within the travel industry.

Do you have ideas on how to improve travel for everyone? Do you find the idea of working in a diverse, multicultural environment exciting? Are you ready to make an impact across the world? Great, then join us! Let’s shape the future of travel together. #shapethefutureoftravel@Amadeus

Purpose

Provides data expertise necessary for customer product activations, data updates in production, operational support to implementations, data monitoring, investigations of IR/PTRs and solution findings through data correction, escalation & followup.

Key accountabilities

At the entry level Data analyst is accountable of Data Maintenance & Data Management activities:

· Ensure correct & appropriate Data is received from Customers & Providers as defined by SLA
· Ensure total integrity of product-related Data according to products and customer segment
· Provide Quality Analysis , Quality Checks & monitoring on product Implementation project
· Support production by solving & monitoring data Problem (IRs/PTRs) respecting SLA

After recognised experience, Data analyst is also accountable for sharing his knowledge and bring value to customers

· Deliver content management training/workshop to Amadeus staff
· Ensure to optimize product usage by Customers through all means : audits, recommendations, workshops..
· Review & improve processes & procedures to reach optimization and knowledge transfer

At a higher level of successful practices & knowledge sharing, experienced incumbents are also responsible for leading and managing projects in full autonomy

· Deliver consultancies / services on their domain
· Review & improve processes & procedures to reach optimization and knowledge transfer
· Provide consultancy to optimize customer via audits, recommendation, pre-sales action, workshops, training to appropriate audiences
· Identify, develop and build new services to deliver to customers
· Plan and Lead “Data Management” project within expected Quality, Timing , Budget
· Continuously Communicate & Develop their expertise recognition to customers & internal clients

Education

University degree, or equivalent work experience

English

Our diversity commitment: equality, diversity and inclusion are part of who we are. We’re committed to equal opportunities and treatment regardless of age, ethnicity, gender, beliefs, sexual orientation or disability.

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