Software Product Development and Support Technician (m/f)
Description de l'offre
Software Product Development and Support Technician (m/f)
Airbus Defence & Space Toulouse (ex Astrium SL)
Airbus Defence and Space is a division of Airbus Group formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is the No. 1 defence and space company in Europe, the second largest space business worldwide, and among the top ten defence companies on the planet. It has an annual revenue of around €14 billion and employs approximately 40,000 people.
Airbus Group is a global leader in aeronautics, space and related services. In 2015, the Group - comprising Airbus, Airbus Defence and Space and Airbus Helicopters - generated revenues of € 64.5 billion and employed a workforce of around 136,600.
Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.
Description of the job
A vacancy for a Software Product Development and Support Technician (m/f) has opened up within Airbus Defence and Space at its Toulouse site. You will join the Space Physics, Engineering and Operations Products department (TSOTC3) and will be part of the software product development teams.
These products cover a large range of functions (data modelling, database management, telemetry trend analysis, satellite modelling for performing analyses of thermal aspects, radiation, jet effect, etc.). They are developed internally within Airbus DS by teams located in Toulouse and Friedrichshafen (Germany) and deployed on several AIRBUS DS sites in France and in Europe.
You will take part in the corrective maintenance of several products deployed on our customers' sites and will perform first level user support (installation, configuration, hotline). You will also be responsible for the implementation and support of our development environments. In accordance with the priorities, you may also be responsible for licence management (notably key generation, customer reminders, and payment and invoicing follow-up).
Airbus Defence & Space Toulouse (ex Astrium SL)
Airbus Defence and Space is a division of Airbus Group formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is the No. 1 defence and space company in Europe, the second largest space business worldwide, and among the top ten defence companies on the planet. It has an annual revenue of around €14 billion and employs approximately 40,000 people.
Airbus Group is a global leader in aeronautics, space and related services. In 2015, the Group - comprising Airbus, Airbus Defence and Space and Airbus Helicopters - generated revenues of € 64.5 billion and employed a workforce of around 136,600.
Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.
Description of the job
A vacancy for a Software Product Development and Support Technician (m/f) has opened up within Airbus Defence and Space at its Toulouse site. You will join the Space Physics, Engineering and Operations Products department (TSOTC3) and will be part of the software product development teams.
These products cover a large range of functions (data modelling, database management, telemetry trend analysis, satellite modelling for performing analyses of thermal aspects, radiation, jet effect, etc.). They are developed internally within Airbus DS by teams located in Toulouse and Friedrichshafen (Germany) and deployed on several AIRBUS DS sites in France and in Europe.
You will take part in the corrective maintenance of several products deployed on our customers' sites and will perform first level user support (installation, configuration, hotline). You will also be responsible for the implementation and support of our development environments. In accordance with the priorities, you may also be responsible for licence management (notably key generation, customer reminders, and payment and invoicing follow-up).
Profil recherché
Tasks & accountabilities
You will also be responsible for the following activities:
· Correcting anomalies,
· Manually validating products,
· Providing user support for software products (e.g. installation, configuration, training, use, hotline),
· Supporting the internal teams concerning the development environment (e.g. GiT),
· Managing software product licences.
Required skills
We are looking for candidates with the following skills and experience:
· A 2/3-year degree in Information Technology,
· Initial experience or a significant internship in software development,
· Ideally, initial experience in software maintenance and/or user support,
· Proficiency in JAVA,
· Good knowledge of C++,
· Knowledge of Eclipse, Git/Maven/Jira and basic knowledge of Agile (ideally Scrum) would be a plus,
· Ability to work in a transnational team,
· Customer service oriented,
· Meticulous approach, organisational skills and curiosity,
· Excellent communication skills,
· Advanced level of French and intermediate level of English.
You will also be responsible for the following activities:
· Correcting anomalies,
· Manually validating products,
· Providing user support for software products (e.g. installation, configuration, training, use, hotline),
· Supporting the internal teams concerning the development environment (e.g. GiT),
· Managing software product licences.
Required skills
We are looking for candidates with the following skills and experience:
· A 2/3-year degree in Information Technology,
· Initial experience or a significant internship in software development,
· Ideally, initial experience in software maintenance and/or user support,
· Proficiency in JAVA,
· Good knowledge of C++,
· Knowledge of Eclipse, Git/Maven/Jira and basic knowledge of Agile (ideally Scrum) would be a plus,
· Ability to work in a transnational team,
· Customer service oriented,
· Meticulous approach, organisational skills and curiosity,
· Excellent communication skills,
· Advanced level of French and intermediate level of English.
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À propos de Airbus
Constructeur aéronautique, Airbus est aujourd’hui le leader mondial de la construction d’avions de ligne. Créé à la fin des années 1960 avec le projet A300, lancé à l’initiative de plusieurs pays européens, il fabrique des avions de 100 places (A318) à plus de 500 places (A380). Il appartient au groupe EADS, renommé « Airbus Group » en 2014, et présent sur 170 sites dans le monde. 6000 avions Airbus sont aujourd’hui en exploitation, avec une volonté du constructeur aéronautique de mettre l’accent sur la réduction de l’empreinte carbone (réduction de la quantité de CO2 produite par avion).
Airbus, dont le siège est situé près de Toulouse, compte 59 000 employés dans le monde et 15 sites principaux situés en France, Allemagne, Espagne et Royaume-Uni (ainsi que d’autres sites aux Etats-Unis, en Chine, au Moyen-Orient et au Japon).
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