Internship / Analysis and processing of customer requirements data (m/f)

Description de l'offre

Internship / Analysis and processing of customer requirements data (m/f)

Airbus Helicopters Marignane

Airbus Helicopters, formerly Eurocopter, is a division of Airbus Group, a global pioneer in aerospace and defence related services. Employing approximately 22,000 people worldwide, Airbus Helicopters is the world's number one helicopter manufacturer with a turnover of €6.5 billion. The company's in-service fleet includes some 12,000 helicopters operated by more than 3,000 customers in approximately 150 countries. Airbus Helicopters' international presence is ensured by its subsidiaries and participation in 21 countries, and its worldwide network of maintenance centres, training centres, distributors and certified agents.
Airbus Group is a world leader in aerospace and the associated sectors. In 2014, the Group – comprising Airbus, Airbus Defence and Space and Airbus Helicopters – generated revenues of €60.7 billion and employed a workforce of around 138,600.

Airbus is a global leader in aeronautics, space and related services. In 2016, it generated revenues of € 67 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europe's number one space enterprise and the world's second largest space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.

Description of the job

Airbus Helicopters Marignane is looking for an intern for a 6-month internship.

You will work within the Airbus Helicopters Information and Services consultancy department.

This internship will start on 2nd January 2017 (subject to some flexibility).

Internships at Airbus

Profil recherché

Tasks & accountabilities

Within the Customer Support and Services department, you will belong to the Information and Services consultancy department, working in close relation with the Connected Services division.

Your main tasks will be as follows:

·  Collection of needs, development and support for the analysis of data in order to identify the needs of departments, in collaboration with the mission managers (business process heads, data collection team, information management team, Customer Support team). This activity will enable managers to monitor and improve commercial activities, by providing reliable information facilitating decision-making,
·  Collection and analysis of needs to define an operating case and the necessary data,
·  Defining solutions,
·  Elaboration of specifications,
·  Creation of data transfer guides to facilitate infrastructure management for the analytical system,
·  Contribution to the creation of data models, incorporating multiple data formats and sources,
·  Extraction and pre-processing of data to ensure reliability of the prototype,
·  Application of simple and advanced statistical and analytical methodologies such as factor analysis or predictive models,
·  Development of a semantic layer, metadata, ratios and definition of ratios,
·  Online identification of department needs,
·  Testing and documentation of new analytical ratios or any modifications,
·  Design and implementation of training intended for the end-user, as well as the training media,
·  Participation in the transfer of knowledge for the integration of Google Analytics in the operating mode,
·  Provision of support for the industrialisation phase.

Required skills

You are in the final year of engineering school, completing a Master's degree or in the 5th year of university, specialising in statistics and econometrics.

Ideally you should have experience of analytical development tools such as Python, SAS, Spark.

Your experience on R is essential.

You are a good team player and have excellent interpersonal skills.

English: Intermediate level,
French: Fluent.