Delivery Manager

Job description

Job Description:

Delivery Manager

Oxford

Full Time

About our team...

Airbus Helicopters is the world’s largest helicopter manufacturer and the company’s site at Oxford Airport is Britain’s civil helicopter hub.

AHUK offers considerable experience in helicopter sales, bespoke completions, maintenance and spares support.  Its in-house engineering capabilities include design, customisation, installation, flight-testing and certification, as well as technical support, maintenance, training and the supply of spares for civil and military applications.

AHUK is the MoD’s chosen provider of helicopters and maintenance for its No.1 Helicopter Flying School (referred to as MFTS) located in RAF Shawbury (Shropshire) and RAF Valley (Anglesey).

Description/Overall purpose of the Job

To review and deliver New Helicopters in accordance with Company Purchase Order and Customer contract.

Main responsibilities

· 
Raise and manage all new civil Helicopter purchase orders (PO). Work closely with relevant programmes and Group on securing new airframe slots for UK market 

· 
Manage POs through the production phase in Marignane and Donauwörth and raise associated Amendments as required.

· 
Arrange delivery schedules to AHUK with relevant airframe programmes.

· 
Supply relevant programmes with CAA data  e.g. hexadecimal codes

· 
Work very closely with AHUK Technical Services / CAA for Direct C of A of new helicopters

· 
Accept new helicopters in either Marignane or Donauwörth based on the PO and arrange Direct C of A and delivery paperwork with AHUK Airworthiness dept.

· 
Inform and keep AHUK Logistics Dept. up to date on any new airframe PO, project numbers and associated Amendments and price changes.

· 
Liaise with AHUK Finance Dept. on new helicopter arrivals and delivery schedules.

· 
Liaise with AHUK pilots and make appropriate arrangements for ferry flight to the UK or, if required, the airframe is shipped by road; make arrangements for truck shipping.

· 
Advise AHUK Contracts of helicopter build specification and associated build amendments for local change orders and contracts.

· 
Work with AHUK Export Control Officer for the importation of new helicopters into the UK

Delivery

· 
Responsible for the handover and delivery of all new helicopters and completion to the final customer.

· 
Ensure all documentation is complete and ready for acceptance.

· 
Ensure all loose equipment, vendor manuals, documentation etc. is available for customer inspection.

· 
Arrange and write the associated acceptance protocol.

· 
Work with the relevant project managers for successful delivery, advise pilots for customer acceptance air tests.

· 
Arrange meeting rooms and associated hospitality of the customer during the handover phase.

· 
Advise AHUK Technical Services to raise change of ownership paperwork etc. with local CAA.

· 
Ensure invoices are sent to the customer for final payment.

· 
Liaise with accounts for receipt of money.

· 
Ensure Bill of Sale is raised.

· 
Ensure customer satisfaction forms are completed.

· 
Ensure customers have a pleasant experience throughout AHUK.

ACH

· 
Support ACH UK on all topics regarding build specifications, options and interiors for new helicopters.

· 
Liaise with relevant programmes on materials, paint specifications of new build ACH. airframes. Work closely with ACH reps to ensure customer specifications are met.

· 
Arrange final delivery date and acceptance / handover of completed helicopter.

National Resilience

· 
Support on all topics regarding build specifications, options, role equipment and interior layout for new helicopters – Police, EMS or Utility.

· 
Liaise with relevant EMS interior suppliers on customer requirements.

· 
Arrange final delivery date and acceptance / handover of completed helicopter.

General

· 
Assist as required with any general enquiries regarding AH products both internally and externally.

· 
Attend relevant shows, seminars or conferences.

· 
Visit prospective customers with Sales reps to support the sale of a new helicopter.

· 
Support Offers and Contracts as required.

Knowledge and Skills

Essential

· 
Relevant experience in direct customer contact.

· 
Good understanding of Airbus procedures.

· 
Sales or contracting experience.

Desirable

· 
Able to communicate well with fellow workers and customers.

· 
Methodical and accurate approach.

· 
High commercial and financial awareness.

Education, Qualifications or Training

Essential

· 
Degree qualified or equivalent.

Additional requirements 

· 
Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance. 

· 
Applicants must meet any/all requirements of Export Compliance Regulations.

· 
Due to the nature of the role, occasional travel outside of the UK is expected.

The Reward

In joining the Airbus family, you will play a critical part in delivering the most efficient helicopters for its customers, who serve, protect, save lives and carry passengers in demanding environments.  On top of your competitive base salary, you will have access to the following benefits below via our Airbus salary sacrifice schemes:

· 
Private Medical Insurance (Bupa) – single cover for employees paid by the company

· 
Pension: Employees are auto-enrolled into the Airbus Group UK Retirement Fund. Initially, AH contributes 6%, employee 4% basic

· 
Share Incentive Plan and ESOP. Annual share schemes at company discretion. 

· 
Success Share, Discretionary Group bonus scheme (conditions apply)

· 
Bikes to Work (up to £3,000) (employee purchase scheme) 

· 
Technology ( employee purchase scheme) 

· 
Mydrive (employee car purchase scheme)

· 
Den-Plan (employee purchase scheme)

· 
Health-care Cash Scheme

· 
Personal Accident Insurance (employee purchase scheme) 

· 
Health Assessments

· 
Travel Insurance

· 
Financial/Legal Advice (eg, Will-writing; Lasting Power of Attorney)

Data Protection

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Helicopters UK Ltd

Employment Type:
Permanent

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Experience Level:
Professional

Job Family:
Programme & Project Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to  emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.