Apprenti (e) - Pojetcts & Communication Assistant H/F

Description de l'offre

Informations générales

Entité de rattachement

Avec le premier réseau long-courrier au départ de l'Europe, Air France est un acteur majeur du transport aérien mondial.
Ses principaux métiers sont le transport aérien de passagers, de fret et la maintenance aéronautique.

Référence

2018-7977

Description du poste

Intitulé du poste

Apprenti (e) - Pojetcts & Communication Assistant H/F

Métier

Communication - Communication interne

Catégorie socio-professionnelle

Apprenti

Présentation du contexte

The Customer Contact department a the double ambition to offer excellence to our Customers AIR FRANCE & KLM through the best segmentation et to do it with a constant attention to economical efficiency.

We cover annulay more thant 20 billions of customer contact (phone, mail, social media ...) into 30 langages and we are based in 30 countries around the world.

The Customer Contact departement is today looking for a PROJECTS & COMMUNICATION ASSISTANT.

Who is motivated by having an experience in
team on a human scale with international challenge should really read the following job description !

Description de la mission

Newsletter

Editor role of the CuCo Monthly Newsletter following Flight Plan priority action progress, Centers events, Voice of Customer verbatims and KPI's achievement.

•Collect and coordinate content

•Write some articles

•Organize content on internal share place

•Edit Newsletter, Send Newsletter, receive feedback, monitor usage

Communication Documents

Editor role for key shared communication document to be built or updated in new brand image : organigrams, contact list (internal and external), presentation, …

•Collect information

•Structure documents

•Publish documents

Shared Documents Reorganization

Project manager for rebuilding and reorganizing a unique Cuco place to present key documents to be shared.

Today, shared documents are spread between 2 i-share domains,

1 Sharepoint, 1 share drive and in several folders / domains.

Events Organization

Event manager or contributor for Customer Contact Events

•Annual customer contact day with 200 persons Structure document

•Quarterly flight plan review for 50 persons

Projects Contribution

Project manager or contributor for ad hoc project : office move, survey

Localisation du poste

Localisation du poste

France, Ile-de-France, Val d'Oise (95)

Site

45 rue de Paris 95747 ROISSY CHARLES DE GAULLE CEDEX

Profil recherché

Profil recherché

Student in Communication School or University.

Requested skills :

•Fluent in English : written and spoken

•Appetency to work in an international context

•Writing skills & content management knowledge

•Synthetic and rigorous way of working

•Organized and autonomous

•Strong knowledge and understanding of digital practices and tools for Communication

•Team player and communication skills

•Capable of working effectively across multiple teams

•Avalaibility for day trip abroad

Please specify in your CV or cover letter, the rhythm of your alternation.

Conformément aux engagements pris par Air France dans son accord 2018-2020 en faveur de l'emploi de personnes en situation de handicap, nos contrats en alternance sont ouverts à tous.


Type de contrat

Alternance et apprentissage

Durée du contrat (mois) :

12 MOIS A 24 MOIS

Date de prise de poste souhaitée

01/10/2018

Type d'horaires

Administratif

Profil candidat

Spécialisation

·  COMMUNICATION
·  STRATEGIE

Niveau d'études min. requis

Bac + 4 / 2ème année grande école

Langue

Anglais (3 - Confirmé)