Resource Planner

Job description

·  Location
Liverpool, Merseyside
·  Salary
£ 15.4 - £ 17.8 / Hourly
·  Job type
Temporary
·  Industry
Utilities
·  External Reference
JN-042024-374150
·  Category
Construction & Property - Property Management, Facilities Management

I am looking for an experienced individual to join a great team based in Liverpool City Centre. The purpose of this role is to support the delivery of maintenance services through planning and monitoring workflow through the maintenance system. This is an ongoing temporary role with the possibility to turn permanent.

Responsibilities:

The role holder will be the conduit between tasks reported by customers and technicians and contractors
who carry out the works. To achieve this, the role holder will be required to:

·  Receive in bound phone calls through the Service Hub telephone service

·  Operate the Planon CAFM system including data inputting

·  Maintain contact with technicians

·  Plan and programme maintenance tasks, ensuring technicians receive adequate workload.

·  Monitor the job queues and blockages

·  Schedule materials and other resources

·  Work with minimal supervision

·  Maintain rotas for out of hours working

·  Works closely with technicians, contractors and supply chain partners.

·  Monitor job queues and blockages and agree solutions

·  Undertake any other duties that may arise, when directed by line manager.

Manual Handling:

The post involves bending, stretching and the manual handling of loads up to 15kg. A system to control the
risks is in place. The appointee will be required to complete a health questionnaire. Appointment will be
subject to Occupational Health screening.

Experience:

·  Previous experience working in a call centre/help desk role

·  Experience of working in a facilities management team in a similar capacity

·  Previous experience of using databases to manage services

Please apply to this advert if you feel you have the skills and experience!

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Adecco aim to respond to all applicant's, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion.

Adecco is an equal opportunities employee.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Anna Hoyle