Project Manager

Job description

·  Location
Stockport, Manchester
·  Salary
£ 38000 - £ 42000 / Year
·  Job type
Full-time
·  Industry
Call Centre and Customer Service
·  External Reference
JN-042024-374140
·  Category
Sales & Retail - Customer Service Manager

Job Advert: Project Manager - Customer Service Department

Are you a motivated and experienced Project Manager looking to take the next step in your career? Do you thrive in a fast-paced manufacturing environment? Our client, a leading manufacturing organisation, is seeking a talented Project Manager to join their dynamic Customer Service Department. If you have a passion for delivering exceptional customer service and a drive for success, this could be the perfect opportunity for you.

Responsibilities:

Implement an effective project launch by collaborating closely with Sales, Purchasing, Manufacturing, and Quality departments.
Maintain quality standards to BS EN ISO 9001 and ensure products meet customer expectations.
Uphold Health and Safety regulations and promote effective communication.
Contribute to the implementation of total quality and process improvement initiatives.
Develop and maintain clear project plans and schedules.
Identify and mitigate any risks or delays in project timelines.
Report additional costs to projects and ensure agreements are reached.
Attend pre-production meetings with internal and external stakeholders.
Produce management reports for regular meetings.
Liaise with relevant departments regarding changes in delivery requirements.
Maintain accurate reporting of multiple projects via customer interface/portal.

Key Competencies:

Excellent communication skills to collaborate effectively with cross-functional teams.
Professionalism in dealing with internal and external stakeholders.
Strong interpersonal skills to build relationships with colleagues and customers.
Time management skills to meet project deadlines effectively.
Meticulous attention to detail to ensure the highest quality standards.

Requirements:

Understanding of Quality plans and specifications.
Knowledge of Group Quality procedures.
Proficiency in Microsoft Word and IT systems.

Our client is committed to providing a challenging work environment that encourages professional growth and offers a competitive salary ranging from £38,000 to £42,000 per year.

If you are ready to take on a new challenge and make a significant impact in a customer-focused organisation, we want to hear from you. Take the next step in your career and apply now!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Jack Talbot