Customer Service Advisor

Job description

  Location
Sutton Coldfield, West Midlands
·  Salary
£8.50/Hour
·  Category
Sales & Retail - Customer Service Advisor
·  Job type
Contractor
·  Industry
Sales and Retail
·  External Reference
JN-072019-78643

Excellent Opportunity Available

Sutton Coldfield

£8.50 per hour Maternity cover

Adecco's client based in Sutton Coldfield is looking for a Customer Service Advisor to join their friendly team. This role is ideal for a candidate who has a history working within the customer service and has experience using SAP.

Duties:

- To ensure that customers receive a fast and efficient response to sales enquires, building customer loyalty and enhancing the company's reputation for service.

- Resolve customer queries / complaints to the satisfaction of all parties

- Provide accurate and regular order entry to help achieve minimum time delay between receipt of order and dispatch of goods, therefore maximising sales / stock turnover.

- Identify and investigate with internal / external employees potential problems to ensure the smooth flow of order and customer satisfaction.

- Communicate enquires to the External Sales Engineers to enable maximisation of potential sales.

- Participation in the annual stock take

If the above role sounds of interest, please contact Adecco Sutton Coldfield on 0121 354 2749, alternatively, please apply on Adecco.co.uk and upload your details

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy