Revenue Manager Multi-hotel Peru

Job description

Key tasks

Job Purpose:
Revenue Manager Multi-hotel based on Lima. Within the framework of the hotel strategy, is in charge to implement and use multi-brand (midscale and economic) RM methods, processes and tools in 3-5 hotels in order to maximize the turnover.

Main accountabilities
•Accountability 1: Support the hotel Management to define the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods – the initial annual forecast
•Accountability 2: Analyze the hotel(s) results and performance (average rates, occupancy rates, RevPAR, business mix…). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability as a basis for future tactical decisions with the Hotel(s) GMs.
•Accountability 3: Ensure an accurate and dynamic forecast for the future dates (by room and revenue by segment and day) based on the RM referenced systems recommendations and/or a daily monitoring of the data (portfolio, booking pick-up, events, calendar events).
•Accountability 4: Take daily decisions to optimize the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels... Ensure that his recommendations are implemented in reservation and reception, and that systems (PMS, TARS, RMS) are updated accordingly.
•Accountability 5: Ensure that a “RM culture” is spread in the hotel, through the animation of weekly yield meetings (gathering the GM and the key hotel managers) and regular coaching and training sessions for the hotel teams

Main complexity / critical issues in the job
•Lots of data and statistics to deal with, coming from different sources (PMS, TARS, RMS, Excel shared tools, market and distribution data files)
•Requires a mix of analytical and communication skills on a daily basis
•Need to keep a good balance between the “urgency” of hotel operations and the long term anticipation required for the designing the strategy

Competencies
•Personal: - Result Oriented / Performance - Proactivity - Analysis / Conceptualization / Strategy - Persuasion - Leadership - Sense of Relationship - External and internal environment understanding - Customer Focus - Team support and development
•Technical: - Spoken and written Portuguese and English - Professional experience - Revenue Management Systems - Excel & PowerPoint - Hotel systems (PMS, TARS) - Revenue Management techniques - Calculations and indicators

Typical background
•Degree in Hotel Management school or Business school
•Experience of at least 1 year in a full-time RM position
•Distribution/Reservation experience preferred

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential Spanish
English

Essential and optional requirements

·  Excel
·  TARS
·  Opéra