Resident Manager - Grand Mercure Bangkok Asoke Residence

Job description

Company Description

Grand Mercure Bangkok Asoke Residence offers an ideal living experience in central Bangkok's Sukhumvit area, with easy access to BTS and MRT stations and the nearby Terminal21 shopping center. Whether for a family getaway or a business trip, Grand Mercure Bangkok Asoke Residence offers fully serviced accommodations tailored to meet the diverse needs of travelers, complete with a range of long-stay packages.

Job Description

·  Manage hotel operations to maximize profitability and to ensure superior guest experience.​
·  Identify and implement strategic performance drivers to optimize commercial performance and attract a diverse range of international travelers to the hotel.
·  Create a performance-driven culture that ensures the hotel meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

Qualifications

·  Minimum 2 years of experience as a Hotel Manager, Resident Manager, Executive Assistant Manager, or other senior leadership roles with strong experience in the Rooms department.
·  Good people leadership skills will ensure that the preferred candidate can manage a small multi-skilled team in a boutique hotel with 40% of room nights sold to medium/long-term residents.
·  We encourage applicants with a passion for customer service and a strong record of operational experience to apply. While e-commerce, marketing, and distribution skills are welcome, we are willing to teach these important skills to the right applicant.
·  Fluent in English and Thai.

Additional Information

What is in it for you:

·  Employee benefit card offering discounted rates at Accor hotels worldwide.
·  Develop your talent through Accor’s learning programs.
·  Opportunity to grow within your property and across the world!
·  Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Our commitment to Diversity & Inclusion:

·  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.