Night Auditor

Job description

Key tasks

• Be proficient in front desk duties and the checking, preparing of reports/statistical information in accordance with finance policy and procedures
• Ensure the arrival and departure of all guests, to and from the hotel is dealt with in a friendly and professional manner.
• Deal with all cheques, cash and credit transactions in accordance with finance policy and procedures.
• Answer switchboard in a courteous manner ensuring accurate recording and prompt delivery of all messages.
• Ensure the security of hotel “keys” and be responsible for the safety and security of the building
• Know procedures to follow in the event of a hotel emergency.
• Be totally conversant with PMS, daily balance process, running reports and compilation of daily statistical information as required by finance policy and procedures.
• Audit room rates, charges, reconcile and balance revenues generated as per night audit checklist.
• Prepare billings for Account Receivable in line with finance policy and procedures.
• Complete computer systems back-ups and save in accordance with finance policy and procedures.
• In the absence of the Night Manager take responsibility for night staff.
• Be competent in the taking of reservations, up-selling where possible to maximise on average room rate.
• Program wake-up calls, order newspapers and ensure they are delivered.
• Communicate through the Front Office logbook to pass on important operational and guest information.
• Any other reasonable request as required by Hotel Management.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English (Fluent)

Essential and optional requirements

·  Excel
·  Word
·  Fidélio
·  Micros
·  TARS
·  Opéra
·  FOLS