Kids Club Supervisor - Russian Speaker

Job description

Company Description

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.

All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, and a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.

Join our motivated and vibrant Team and build your career with us.

Job Description

 

·  Ensure the security, safety and high standards of care within the program at all times.
·  Ensure program policies, procedures and health guidelines are being adhered to at all times.
·  Maintain a high standard of tidiness and cleanliness at all times.
·  Regularly monitor supplies, replenish from stores and let manager know before the supplies run out so that more can be ordered.
·  Helps monitor the condition of the facilities and informs manager of necessary repairs or replacements.
·  Immediately notify the manager of all incidents, issues, guest complaints and suggestions.
·  Attend to any problems immediately and escalate to manager.
·  Always maintain professional and positive relationships with work colleagues, parents and children, keeping in mind difference in backgrounds, cultures and individual personalities.
·  Speak English at all times while in the work place unless speaking to a guest who speaks the same language.
·  Consistently recognizes parents and children by name, always giving a great first impression to every parent, child and other staff members.
·  Actively promote and encourage participation of guests and club members in activities and events.
·  Oversee and assist in the delivery of the program and activities.
·  Use initiate to come up with new ideas and suggestions to further improve the kids club.
·  Supervise all areas ensuring a smooth and efficient operation.
·  Motivate and encourage staff to ensure their best performance.

Qualifications

·  At least a vocational high school certificate or a related field or equivalent experience.
·  Proven experience in entertainment/kids club or the same role within the hotel industry.
·  Knowledge of hotel operations, service standards, and guest expectations.
·  Effective communication and interpersonal abilities.
·  Detail-oriented and capable of managing multiple tasks and priorities.
·  Flexibility to adapt to a dynamic and fast-paced environment.
·  Fluency in verbal and written English is essential.
·  A minimum level of 3 languages (Russian, Italian, German, etc) is a plus to communicate with guests and employees.

Additional Information

This is a pre-opening role.