Housekeeping Supervisor

Job description

Key tasks

• To supervise Housekeeping Team Member and inspect guest rooms and common areas surround services areas.
• Responsible of keeping the standards of cleanliness and product maintenance adhering to standard required by the hotel
• Ensures that rooms look attractive
• Checks that equipment is in good working order, informing the Housekeeper of any anomalies
• Ensures that guest documentation in the rooms is complete and up-to-date
• Applies the procedure for handling lost property
• Respects guidelines on the use of cleaning products
• Handles hotel equipment, complimentary welcome gifts and room linen with due care
• Is responsible for maintaining the cleaning of all rooms and common areas
• To report and follow up on repairs and maintenance
• To ensure function rooms and common areas are clean
• To attend request and complaints
• To assist the inventories every month
• Carry out duties assigned.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)

Essential and optional requirements

- Service minded
- Discretion
- Physical staying power
- Speed and efficiency
- Dynamic
- Good presentation
- An organised, thorough and methodical approach
- Attention to detail and quality
- Good sense of hygiene'