Housekeeping Attendant

Job description

Key tasks

Overview of Duties / Main Responsibilities

• Clean & maintain required standards of guest rooms and corridors.
• Make up rooms as required and provide turn down service in VIP guest rooms, if any.

Professional techniques / Production

• Clean Guest corridor daily performing any combination of the following duties:
a. Vacuuming
b. Dusting of floor skirting board
c. Removing wall dirty marks (or make maintenance request if necessary)
d. Empty and clean standing ashtrays
e. Polish guests lift door
f. Dusting and cleaning of window frames and artworks.
• Clean Housekeeping equipments such as machines, trolleys, and ensure that they Receive keys (Rooms/Pantries).
• Refill trolleys for supplies and linen appropriately base from the room occupancy.
• Cleans rooms and bath rooms, performing any / combination of the following duties:
a. Vacuum carpets and upholstered furniture
b. Dust and Dump
c. Wipe furniture
d. Empty ashtrays and waste baskets
e. Make beds, wash sink, toilets, tiles, mirror and floor
f. Polish bright work
g. Replenish bathroom and room supplies
h. Tidy and arrange neatly, guest toilet articles or vanity
i. Fold guests night clothing
• Clean rooms and bathrooms as required for next day early arrivals.
• Report suspicious behavior of guests.
• Turn over all the soiled linen/towels to the laundry after your duty.
• Make sure to lock all the pantry after duty.
• All the keys must be turned over to Floor Supervisors.
• Perform other duties assigned by the Floor Supervisor.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)
Optional languages Arabic (Working level)

Essential and optional requirements

▪ At least 2 years experience in the same capacity preferrably in 4* or 5* Hotels / Resort experience.