Front Office Team Leader

Job description

Key tasks

Novotel London Blackfriars is looking for a Front Office Team Leader.

We are looking for a talent that:-
* Enjoys making guests FEEL WELCOME
* Are PASSIONATE about Events/Conference
* Want to deliver INCREDIBLE meetings/events and stays for our guests
* Want to BELONG to a fantastic hotel/group to work for
* Wish to make your delegates HEARTWARMED

The Reception Team Leader will:-
* to offer an excellent quality of service to our guests
* to run smoothly the day to day organisation
* to co-operate on improving our guest satisfaction
* to contribute to the development of the hotel

We offer:

* Annual Bonus Scheme,
* Staff discounts,
* Free stays at AccorHotels UK & Ireland,
* Meals on duty,
* Uniform and dry cleaning,
* Excellent training and development opportunities.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality
Professional experiences 3 to 5 years
Languages essential English (Fluent)

Essential and optional requirements

Knowledge of Opera and Resaweb is a plus

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

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