Duty Manager

Job description

Key tasks

Assist the Front Office Manager to plan and execute all activities for the smooth functioning of the Front Office department.To address problems, conflicts and emergencies at the work place.Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction.Ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval of the designated authority.Ensure that grooming & uniform standards are maintained by all team members.Responsible for day to day operations of Front Office Department.Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

  Move Up

  Watch the video

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 3 to 5 years
Languages essential English
Optional languages Hindi

Essential and optional requirements

·  Access
·  Excel
·  Word
·  Opéra