Banquet Supervisor

Job description

Key tasks

• To run an efficient of banquet operation with a well trained and attentive staff, to provide and ensure high level of guest satisfaction in dinning and beverages consumption.
• Receives the banquet event orders minimum 48 hours before the event, except last minute order prior approval from Food & Beverage Manager.
• Reads the event orders carefully, noting staff requirements, familiarizing with the functions and discussing questionable items with the Convention & Banquet Sales Manager or relating to department / division concern.
• Responsible for the efficient and smooth service of each item served in the outlet.
• Observes the physical condition of all equipment on a daily basis, writing work orders and following up with the maintenance department on repairs.
• Responsible for immediate action to guest oral comments, inquiries and informs the F & B Manager of any problems.
• Define the organization of work within the department including assignments, time schedules and vacations. Staff outlets according to current and expected business level forecast.
• Pro-active and attentive in identifying guest needs during their function.
• Ensure that hotel and company policies and standards are implemented and closely monitored.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Others
Areas of study Other
Professional experiences 1 to 2 years
Languages essential Bahasa Indonesia
English