Assistant Manager - Events

Job description

Key tasks

To plan, coordinate and implement all aspects of conventions to ensure successful events.
Ensure that all conventions are well managed and meet client’s expectations.
Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
Conduct pre-planning meetings to develop timeline, product lists, attendee lists, theme and all logistical needs.
Work with internal/external representatives from different functions for executing conventions.
Provide effective support to the team to enable them to provide a range of effective and efficient services.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.
To ensure that profit margins are maintained and agreed costs are not exceeded through effective control systems.
Responsible for managing the accounts of all the events.
Manage on-site services which include logistics like meeting room layouts, transportation, accommodations, catering etc.
Provide on site logistical support as and when required to maintain the organization’s reputation and ensure customer satisfaction.
Liaise with external vendors to ensure effective & prompt services.
Maintain analysis and written summaries evaluating conventions success
Safety regulations and fire regulations are enforced.
Plan, coordinate arrangements for assigned conventions with the help of subcontractors like decorating companies, electrical staff, audio-visual companies, food and beverage contractor etc to ensure success of the conventions.
Any graduation / or diploma in Hotel Management is preferable.
Have well developed English speaking and communication skills.
Possess 3 -4 years of relevant experience in handling conferences / events.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 3 to 5 years
Languages essential English
Hindi

Essential and optional requirements

·  Excel
·  Power Point
·  Word