ASSISTANT FRONT OFFICE MANAGER
tp. Hạ Long, Vietnam Administration
Job description
Key tasks
Assist FOM in daily management of Front Office Operations including Reception, Operator, BellTeam, Welcomers, Executive Lounge & Connectivity Lounge
Follow-up all VIP guests stays
Champion Le Club AccorHotels in the team, lead & train the team
Pullman and its people
The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:
• Body & Soul, the service attitudes model developed by Pullman
• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions
• A Pullman “school” of leadership, focusing on creativity.
Desired profile
Skills
Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 3 to 5 years
Languages essential Vietnamese (Primary tongue)
English (Working level)
Essential and optional requirements
· Excel
· Power Point
· Word
· Fidélio
· Hotix
· Micros
· TARS
· Opéra
· FOLS