Assistant Front Office Manager

Job description

Key tasks

Customer Satisfaction (Guest Feedback, Social Media Review).

Financial Performance (Up selling, Room Revenue, Operation Auditing).

Showing Initiative, Problem Solving, Staff Training, Team Leading.

Manages and motivates the Front Office team in order to provide a high standard of service for customers.

Welcomes guests and fosters customer loyalty through his/her friendly manner.

Take Part of interview .

ibis Styles and its people

Simplicity
Working procedures are simple and thorough.
The uniform is relaxed and comfortable.

Quality
Extended multi-skill training designed to create all-round.

Sociability and accessibility
Hotels on the human scale: every manager is accessible to staff and leads his or her team as a family.
The customers are accessible, the contacts are numerous and pleasant.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential Bahasa Indonesia (Primary tongue)
English (Working level)
Optional languages Mandarin (Intermediate)

Essential and optional requirements

Guest Oriented and service minded, sales acumen,Good listening and communication skill,self confidence, excellent presentation, Ability to work under pressure, Responsiveness, A Natural Team Leader,

·  Access
·  Excel
·  Fidélio
·  Micros
·  Opéra