Assistant Front Office Manager

Job description

Key tasks

Assist FOM in daily management of Front Office Operations including Reception, Operator, BellTeam, Welcomers, Executive Lounge & Connectivity Lounge
Follow-up all VIP guests stays
Champion Le Club AccorHotels in the team, lead & train the team

Pullman and its people

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 3 to 5 years
Languages essential Vietnamese (Primary tongue)
English (Working level)

Essential and optional requirements

·  Excel
·  Power Point
·  Word
·  Fidélio
·  Hotix
·  Micros
·  TARS
·  Opéra
·  FOLS